There were 4 huge cockroaches in my room. I killed 2, the other 2 were running around. I did not know how many more cockroaches were hiding in the room. I called reception to request for a change of room. Staff came quite promptly and assisted with change of room, which thankfully was much cleaner and without cockroaches. Definitely not a good first impression for a first-timer staying in the hotel. Other than that, hotel lobby and cafe were decent looking and clean.
The hotel staff is very courteous and the food at the hotel is delicious. It's located very close to Lord Pashupatinath temple, hardly 5 minutes walking distance. Very close to the airport as well.
Amenities are not sufficient, there should be freeze in room.when some one order something service staff should tell the costomer if things goes too late, I have wait one hour in restaurant for pizza. No apologies nothing that’s worst thing
Such a nice view and friendly staff! I really enjoyed every moment at the hotel.
The location is perfect — it’s right next to the national park, and I could actually see the river from the balcony. It’s also on the main street, so it’s easy to get anywhere. The room was in perfect condition and very clean. The air conditioner worked really well. The staff were all so friendly and kind.
FfrancescaSiamo stati durante il periodo dei monsoni quindi meno gente e siam stati in paradiso. Servizio ottimo, piscina riscaldata, massaggi, yoga e buon cibo. Non posso che consigliare questa oasi di pace e relax . Difficile da raggiungere ma offrono un servizio di trasporto.