The staff allowed us to check in early after a long overnight train. Thank you. The hotel is comfortable and perfectly located. We could walk to the Potala and Jokhang Temple. Dozens of restaurants and cafes were also within walking distance. There was oxygen in the rooms and
breakfast staff were very welcoming. Would stay there again.
I recently stayed at Basera Boutique Hotel, and I have to say, it was a fantastic experience! This charming new hotel really captures the essence of Nepal with its lovely vibe. It’s super clean and conveniently located near all the main attractions.
One of the highlights for me was the pool—it was pristine and perfect for a refreshing dip. And don’t even get me started on the breakfast! There were so many delicious options to choose from, plus their coffee and beer on tap were a nice touch.
The staff went above and beyond to make our stay memorable. They helped us book taxis and even arranged airport pickups and drop-offs for our flights from Kathmandu. They also offered great recommendations for tours and places to explore.
Our room had an amazing view of the mountains, which was just the icing on the cake. I can’t wait to return to Basera Boutique Hotel on my next trip!
During my stay, the hotel is still under renovation. The swimming pool is close. Nice lobby with lots of seating. The room is clean with all the necessary amenities, like safe box, hair dryer and ….
NNazir DewanFront counter staff members are friendly, helpful and cooperative particularly Avishek (if I remember correctly his name) was fantastic and exceptional customer service. I should mention Salim who cleaned our room was very very polite, friendly and helpful.
The room is big but the down size is the shower over bath. Bath tub is tiny and water does not go down to the drainage pipe caused water clogged.
The breakfast items were limited and does not reflect five star standard. However the General Manger should look the breakfast menu by himself and should take appropriate action.
RRaymond TCYDuring my stay, the hotel is still under renovation. The swimming pool is close. Nice lobby with lots of seating. The room is clean with all the necessary amenities, like safe box, hair dryer and ….
Hharriet chowThis hotel is inside the country park so you have to hire a car to go in and out. So you need to stock up with snacks and sweets before coming in. So, the only option you have is to take their package to the activities. I see tourists inside this hotel but mostly on tour, having their own packages. As travellers not bound by any travel agency, our choice is limited to: Jeep safari + canoeing. you can have the Tuala tribe dance and bbq snacks if you add more. Before signing up, I thought I could have more like jungle walk, ride on the elephant into the jungle, etc… outside the hotel is the country park so you can hear the animals at night which is good. But since there are trees, you quite can’t see the river from the balcony so it is not like you sit in the balcony and you can see the river and animals right outside. This hotel is first class for the cleanliness and the room. But for travellers, probably staying outside the country park has more options. My bf and I did not take their buffet lunch or dinner (which cost 2500rs / person) but insisted on a-la-cart. The food is not bad. And there are many waiters and waitresses to serve you.
FFliFlaThis is the second time I stayed at Ramada Encore in Thamel. I was not wrong to choose it again. Absolutely everything is good here ... the staff, the room,the breakfast (oh my, sooooo good), the location, the friendliness of every single employee, from the door in. A special recognition to Nikhil in the reception, whose service and support with a sincere smile is as comforting as the sunshine on an early autumn morning. And to the staff and therapists on the spa where I took a couple of massages that were superb.
Kathmandu is a beautiful, yet hectic city. Thamel even more, so to have this oasis to come to after a long day wandering around or trekking is something to treasure. In my case, this is even more meaningful as I left all my stuff to go hiking on the Himalayas for several days, coming back to the hotel with the certainty that I was going to be happily and truly welcome. Again, I was not wrong.
Thank you for making a difference and for understanding what the word service means. I will certainly choose you again and again every time I come back to this unique Kathmandu I learned to love.
Namaste, 🙏🏼.