It was very good experience from check in to breakfast room. Staff were very polite and friendly and always with smiles on their faces.
Food was well displayed and there was good selections. Room and bed were very comfortable.
Overall experience was very pleasant and I recommend Centro for business travellers and holiday stays.
Room was more than sufficient for the stay. Breakfast was rather poor, plastic cups for drinks and cardboard cups are not very appealing at breakfast table.
FFERASRoom was more than sufficient for the stay. Breakfast was rather poor, plastic cups for drinks and cardboard cups are not very appealing at breakfast table.
ゲゲストFor a first-time visitor to Dammam, Saudi Arabia and for the amount that I have paid for, staying at Boudl Al Shatea was, to me, a great decision. Everything that I needed in a hotel for a relatively short 3-night stay was present specially in terms of the room amenities and available facilities at the hotel (e.g. swimming pool). I also appreciated the Reception officer offering to guests Saudi coffee and dates while they do their check-in/check-out procedures. This apparently simple but kind gesture gave me a very nice impression about Saudi culture and hospitality. The room I was assigned was spacious, clean and smelling nice, and fully furnished. The housekeeping staff did an excellent job in ensuring the cleanliness and orderliness of my room and this was true for the rest of the hotel's premises. In terms of location, the hotel is a short taxi/Uber/Careem ride away from the Dammam Main Bus Station (if you are coming from King Fahd International Airport via the Eastern Region Bus). There is also a not-so-vibrant mall next to the hotel (called Al Shatea Mall), which thankfully had a Carrefour Hypermarket giving me easy access to whatever I had in mind to eat (like breads/pastries, fruits and Saudi treats/snacks). Restaurants and fast food chains are also aplenty and are short walking distance away from the hotel. However, if you would need to explore the more known tourist areas/attractions in Dammam, walking is not an option as these are a bit far off and would require booking a taxi/Uber/Careem. But given another opportunity to visit Dammam in the future, I would definitely choose to stay at Boudl Al Shatea again.
YYIt is important to make sure the airport limousine rate is charged as stated in their website.
Other than that, nice service and the breakfast is very good.
JJMW_1991It was a good stay. However, there was no breakfast buffet due to Ramadan. I think the staff should inform you of this when you check in. We ran late due to having to wait for room service.
HHoustonianI don’t mind paying for another day if I arrive early but I couldn’t understand why they lied to me. I came to the hotel at 3:30 in the morning of the day I booked for check-in. I was told to pay in full and didn’t get a breakfast. The guy at the front desk said I should come downstairs to check in again at 12:00 for another room because they didn’t have the type of none smoking room I booked. It was all fine. You didn’t allow me spend several hours in the sofa in the lobby “because we are are five star hotel!”(although during the coming several days I have seen people including myself and my colleagues staying in the sofas all the time without paying for any coffee or snacks). The pain I had is they told me to wait until 3pm for changing rooms. I called the front desk several times and in the end called back to China to talk to Ctrip. The guy who changed me full day for less than 7 hours stay has seen my Ctrip booking in my cellphone. The lady at front counter told me they didn’t know I had another booking! Don’t understand what system they were using to manage the hotel. Eventually I carried my luggage out to lunch and then got my other room at 1:30pm. Regarding hardware I want to complain about the bench in front of the bed. It was a hard and heavy thing that would break your knees if you hit it during the night if you go t bathroom or come back for sleep. Couldn’t understand why in such a small room they want to squeeze everything in. The lattice for salad in breakfast had sands. Maybe I was unlucky? Anyway as a guy who stays in five stars all the time I would not come back to this hotel in the future.
ゲゲストI truly recommend this hotel. It’s clean. The staff is friendly. The food is very tasty, and you have a variety in it. The hotel is near from everything, where you can reach the corniche by just walking for 5 min.
匿匿名ユーザーWe are not satisfied just because one reason that, the first moment we arrived, do not give us the exactly correct room .
We booked Executive King Room With Sea view which is RMB1600 per night ,but they show us normal single room which is worth RMB800 per night ! They just do not give me correct room let us live small room, and also never tell us it could be lower price if we agree to live into small room.
It is unfair !! So we do not agree, we wait and wait asking them change us to correct room. We really need Executive King Room With Sea view.
Finally they bring us to the correct room and we live that correct room “Executive King Room With Sea view” but it waist us waiting for one whole hour for just this situation.
We think they are not honest, we think surely it is very very simple they check via their computer their system they could very easy know it surely have the empty room “Executive King Room With Sea view”, but they let us wait for one h whole hour before we could enter the correct room. In fact at that time we are so tired after more than 4 hours driving from Riyadh city to Al Khobar.
I am not satisfied for this matter.
MMarj LimIt was very good experience from check in to breakfast room. Staff were very polite and friendly and always with smiles on their faces.
Food was well displayed and there was good selections. Room and bed were very comfortable.
Overall experience was very pleasant and I recommend Centro for business travellers and holiday stays.