スウェーデンエステルイェータランド県で、プールのあるホテル

Charming Boutique Hotel! The only reason I have rated Service as Good is because our experience at the Lamp Hotel started off on the wrong foot, thanks to Cecelia behind the front desk. Our initial conversation with her was so awkward and rude, we just looked at each other shocked that she was so unprofessional:( She was so rude to us upon entering the hotel. We politely asked if we could try to check in early. She looked us up and down head to toe with such an off putting attitude and did not even reciprocate in conversation when we asked other questions. Another couple came into the lobby right after us, and she immediately shifted her conversation to them, leaving us standing there speechless, as she began a conversation with them in Swedish. We had arrived so tired, but so excited, as my friend had already stayed at The Lamp Hotel, and had filled me in on how great the hotel was. Cecelia was not warm or friendly to us from the get go, nor accommodating to even offer to take our luggage to store until check in. We had to ask her to do this for us, and my friend literally had to ask her her name about 2 times, before she would acknowledge her question or look in our direction as we asked her questions. We had just traveled 9 hours by flight from the US, and her attitude and personality was not welcoming in any way. We thought we had made a huge mistake booking at the Lamp because of her. We were so glad we did not have to see her again during our whole stay. She was terrible and needs training on empathy, people skills, and basic hospitality. She may not be the best option for behind the front desk as the first point of contact for your hotel. Now once we got past this terrible welcome, we enjoyed our stay so much. The hotel and rooms were gorgeous. The rest of the staff were lovely. The entire hotel is clean, sexy and wonderful! The location is wonderful, the lobby is so chic. The spa is GREAT. The bathrooms are spacious and lovely. I enjoyed my picture window, the tasteful decor and all little details. Housekeeping is PERFECTION. I did breakfast each morning and the kitchen and staff there are INCREDIBLE. They all deserve raises. They were hustling, serving, cleaning, and just a vision of unity and of how to run a kitchen:) The way they all worked and got on so well with each other, was so nice to see. Overall, besides our rude welcome thanks to Cecelia, I thoroughly enjoyed our stay and WOULD stay again. I plan to go back and stay with my husband when we visit Sweden later this year.

Nöjd med bra service och god frukost. Det enda jag var missnöjd med var det höga ljudet från ventilationen under natten.

Heel fijn hotel met zeer vriendelijk personeel. Gratis parkeren op eigen terrein en op nog geen 10 minuten met de auto gelegen vanaf norkoping centrum. ik miste een tafelkoelkastje en waterkoker/ koffie en thee op de kamer zelf te kunnen maken.

朝食は普通で、エキストラベッドはありません。子供を連れて行くことができます。ホテルの場所は少し偏っています。車が必要です。無料駐車場があります。コストパフォーマンスは比較的高く、運転中の休息に適しています。

裏面環境有健身房以及游泳池可以預約時間book咗泳池只有你自己使用隱私性很好。另外裏面有焗桑拿舒服。 然後早餐有蘋果燕麥麵包蛋腸基本上感覺還過得去。

Home feeling to 100 %

歷史悠久的建築令人印象深刻，人們善良友好讓旅行多了些温馨

虚(床の金属ベッドは少し)清潔で良い、良いサービス、良いプール、良い場所を除いて