アメリカコネチカット州で、プールのあるホテル

私たちは最初の部屋をチェックしたところ、ベッドのキルトに2インチの黄色がかった染みがあり、ジャークオフのように見えました。部屋の変更をリクエストしたところ、2番目の部屋で同じ問題が発生していることがわかりました。本当に嫌です！朝食クーポンを差し上げました。朝食サーバーにクーポンを提示したとき、彼は失礼で意地悪でした。後でホテルのビジネスはとても悪いと言われました。

I didn't realize there was no surface lots and I'd have to pay $25/day for parking. I might have missed that in the description so that's not really an issue. We were given a room on the top floor, in practically the farthest corner away from the elevator which was quiet, but far away from the rest of my daughter's teammates who were staying on lower floors. We dropped our stuff and went right to the pool. There were only 4 chairs and no towels left so we had to go searching for them and most of our stuff got wet sitting on the floor so that was frustrating. The signs on each floor say ”ice and vending” but the floors I checked had ice machines only and I had to resort to paying $4.00 for a can of orange soda at the bar for my daughter. The store in the hotel was closed, though I'm not sure if it would've been cheaper. After swimming and hanging out in the spacious lobby, we returned to our room to realize it wasn't very clean but it was time for my daughter to shower and go to bed since she had a gymnastics meet at 7:45 am. I took pictures of the hair tie in the sink, the bug on the bathroom floor, the hair on the vanity and floor, the stains on the bed skirt, etc. Kind of disappointed bc I usually stay at Marriott hotels for work and never have these issues. The coffee shop in the lobby was quick the next morning though which was good since we had to get up so early.

My first night at the hotel was fantastic, setting a positive tone for my stay. The second night brought a few challenges—minimal bathroom ventilation, a louder air conditioner, and some trouble connecting to Wi-Fi. However, the hotel staff were attentive and promptly offered me a new room, which resolved these issues and provided a much smoother experience. I took advantage of the fitness center, though navigating the new treadmills was a bit tricky since they weren’t pre-programmed. While the pool closure was disappointing, the hotel acknowledged my concerns and generously offered me a complimentary dinner with a drink. On the third night, I accidentally left my car keys behind when heading out in the morning. Upon returning, my key card didn’t work, but the staff quickly resolved the issue. Later, I relaxed in my room, appreciating the view despite a minor inconvenience with a broken curtain rod. Once again, the hotel addressed my concerns with care, granting me a complimentary night and a refund as a gesture of goodwill. While the hotel has room for improvement with its facilities, the staff truly stood out with their professionalism, teamwork, and genuine efforts to ensure my comfort. Their dedication turned what could have been a frustrating experience into one that left me feeling valued. I look forward to staying here again in the future.

位於哈特福德郊外，沿途領略美國鄉村風光，路邊都是精緻的住宅小樓，草坪修剪得很整齊，非常優美。酒店房間非常寬敞，早餐也很不錯，服務態度都很友善禮貌。木樓結構，隔音稍差一些，上一層的住客腳步力度大一點就能影響到下一層。整體還是很滿意的。提示，早餐豐富，燕麥粥符合國人的胃，bagel 抹牛油很喜歡。

場所は少し離れていますが、運転している場合に大きな違いはありません。部屋は清潔で整頓されていて、設備は比較的古く、朝食は比較的シンプルで、全体的に良い経験です

Stayed just for night but loved it. We stayed in King room and it was big. The indoor pool was great thing too. Free parking outside the hotel and within hotel grounds was excellent. And just a 10-15 min drive to Mystic and Groton. A great stay for the price.

価格は素晴らしいです!彼らは完全にスタッフがいて礼儀正しいです。彼らはプールがあり、ロビーはとてもきれいです。しかし、正直なところ、ディープクリーニングの日が必要です。クモの巣とほこりっぽい壁と階段ケース。汚れた窓のカーテンとベッドシーツ。バスルームの通気口は他の部屋が非常にはっきりと議論していることを明らかにしました。そして、汚れたタオルは本当に好きではありませんでした!幸いなことに、私はフェイスウェアとタオルを一緒に保管しています。そして、枕や毛布さえ彼らの上に投げます。ああ、私は提供を通して「ホット」な朝食が本当に嫌いでした。ホットなものはホテル全体で1つのワッフルメーカーだけです。卵はありません。タンパク質だけがタンパク質ピーナッツバターバーで、タンパク質が良くなく、ナッツにアレルギーのある人もいます。シリアルを思い出すと、乳製品の無料オプションはありません。そして、オレンジジュースだけが他のジュースの選択肢はありません。非常に基本的ですが、全体的には3 1/2星を与えます。ロビーの外のいたるところの清潔さ、シーツ、タオルの交換が可能なことにもっと関心があります。

Visited the area to attend a graduation ceremony at New Haven. This I was told is a brand new hotel so everything was top of the line - both facilities and services… Their breakfast is generous with a reasonable variety of morning meals .. my fav was the waffle and the fresh fruits. The room was very clean spacious and quiet. Staff are friendly and very professional..Because I needed to go to the city center on a daily bases, I was offered free rides via their accommodating clean shuttle van driven by very respectful and highly professional drivers. I stayed 6 nights and very much enjoyed my stay .. Toward the end of my stay I discovered that there are nice venues to explore directly next or near the hotel. i.e. a cinema complex, Olive Garden restaurant, Barnes and Nobles bookstore, Target, Chic Fillet and many more. Will certainly try it again if I ever come back to New Haven. Thanks to all of the Team, I sure did have a great experience!

部屋は清潔で快適で、チェックインはスムーズでした。スタッフは私の滞在中フレンドリーで親切でした。場所は便利でした大学に近く、駐車場が簡単で、近くのショップやレストランへのアクセスが良かったです。部屋自体はシンプルでしたが、短期滞在に必要なものがすべて揃っていました。 全体的に、価格に見合った価値があり、ダンベリーでの簡単な旅行やビジネス滞在に最適です。

最初のチェックイン、紳士はとてもフレンドリーで親切でした。部屋に落ち着いた後、それはよかったです。しかし、廊下で起こっているすべてのことを聞くことができました。より多くのタオルを要求すると、スタッフが不足しているため、バスタオルが残っていませんでした。さらに、清掃スタッフは朝非常に騒しく、私を目覚めさせました。