All is good, people very helpful and warm. Very good shuttle to airport, just not sure why they gave me a room at 2nd floor which is actually on a platform for ventilation or warming system equipment, kind of noisy but I am on jet lag and can’t sleep well anyway.
匿匿名ユーザーThis is a comfortable and affordable hotel. The front desk manager was polite and professional. Check in was a breeze and when I decided I'd like to stay another night, the gentleman made that very easy for me. He did not raise the price and was very kind. The place was quiet and my room was very clean and smelled wonderful. The pool was a little bit cold and the ice maker wasn't quite working but other than those very very minor mentions-everything was perfect. 10/10 will be happy to stay here again!
ゲゲストExcellent service from Tracey and her team. She was so kind, helpful and friendly. All staffs at the reception was so welcoming. Rooms were clean and beautifully decorated. Beds were so comfy and had a good night sleep. Breakfast was delicious with variety of choices. We wished to have stayed here longer but had to catch a flight the next day. Definitely returning in the future. Highly recommend to everyone visiting Des Moines. Thanks to every staffs for making our stay amazing!!