アメリカカンザス州で、プールのあるホテル

ホテルは市内にあり、部屋は新しくてきれいで、朝食は悪くありません。

I stayed here for two nights during the World Cup weekend and paid about $366. Unfortunately, I don’t feel the stay was worth the price. When we arrived, the room key cards weren’t working, so hotel staff had to escort us upstairs and manually let us into our room after we had already carried all of our luggage. That was a frustrating way to start our stay. The elevators were also malfunctioning. Each time we needed to use one, we had to call the front desk so an employee could operate it remotely. Having both the key card system and the elevators not functioning properly is a major inconvenience, especially for a hotel charging premium rates during a busy event. What disappointed me the most was the way my concerns were handled. I asked whether the hotel would consider some form of compensation for the significant inconvenience. Instead of showing any empathy or offering a solution, I was essentially told that if I wanted my money back, I could leave. As someone who had driven 16 hours from out of town, that wasn’t a realistic option. I later contacted Trip.com to express my concerns, and the overall experience left me feeling that customer service was lacking when guests raised legitimate issues. The room itself was acceptable, but the combination of the broken key card system, unreliable elevators, and dismissive customer service made this a disappointing stay. I would not choose to stay here again.

広さもよく、とても便利な立地で、

清潔で全然高くありません。この地域で最高のものの 1 つだと思います

The hotel was clean and staff were friendly.  However, there was nothing but ice as far as amenities go.  The snack station was there, but there was nothing in it to buy.  There were no vending machines.  The included breakfast was a few prepackaged muffins and nutrigrain bars, coffee and juice.   I have attached pictures of the room.  Door frames were completely broken.  Door would hardly open or shut.  The toilet seat was broken, the exhaust fan was hanging from the ceiling in the bathroom, and the smoke detector was hanging by the wires.  The shower would not turn off if you tried to take a bath, and the plug did not work to keep the water in the tub when attempting to take a bath. Most of these issues are routine maintenance items.  For $87.14, I would at least except a well maintained hotel room.  Room 118 was not that room. Thank you for the opportunity to submit a review.

スポーツKCゲームのために夫と2人の子供と一緒にここに来ました。場所は素晴らしかった。朝食はおそらくホテルの最高の部分でした。それは決して派手ではなく、私は一晩ここに再び滞在するために行ったよりも多くを支払うことはありません。清潔さは良かった。私たちが到着したとき、フロントデスクの女性は素晴らしく、後で彼女に軽食をもらうのを見ました。私は1週間前に予約しましたが、彼らが残したすべてだったので、私たちはハンディキャップルームに泊まりました。部屋は大丈夫でしたが、パティオ/裏口は部屋のすぐ外にあり、一晩中、朝から聞こえるのは、人が出入りし、子供たちが何時間もドアを悲鳴を上げてドアを閉めるだけでした。プールは素敵に見えたが、チェックアウトする機会がなかった。全体的にそれは良い滞在でした、そして私は私たちが得たもののためにこの価格で再び滞在し、ただ別の部屋をリクエストします。

全体として、ホテル、特に部屋はとても適切でした。部屋はとてもきれいで、不快な臭いも、隣接する部屋からの大きな騒音もありませんでした。しかし、私たちの部屋には珍しい現象がありました。それは私たちの窓からの眺めです。低く、カーテンを引いたとき、私たちはトイレのパレードで迎えられました。横に古いマットレスは言うまでもなく、すべてが完全に見えました。うわー 。 ..少なくとも、非常に予想外です。さらに、ホテルはプールがあると宣伝しましたが、プールが空いているとは言えませんでした。足の底を濡らすための水の滴ほどではありません[欺的な2-tone色にだまされないでください。そこには実際の水はありません]。つまり、ホテルのスタッフは快適で親切で、必要に応じて親切でした。

Scored low on cleanliness due to a dirty dried rag had been forgot about in the shower! Went to reach for the handheld shower head and a rag was stuck to it! The shower curtain was dirty. The head boards had greasy hand prints all over. The stay itself was comfortable. The breakfast area tucked into a small room. Guest crowded into a small space to serve themselves. And the Waffle maker should be in a separate area. People just standing there waiting o use it, taking up space that could be more beneficial to other guest to get their food. If overall experience, not bad, but not great. I’ll probably spend a little more for a better stay across the road. I’m in the area frequently.

Location is really solid, with some decent dining across the street. Rooms were clean and beds were very comfortable. Staff was friendly and professional, but I got a weird vibe from them. Not sure what that was about. Thiis hotel chain definitely cuts costs when it comes to things like soap, shampoo, toilet paper, and other room amenities. That all felt super cheap. Breakfast was acceptable. Not a lot of options. Waffles were good, eggs were passable, sausage was standard. I'd not want to eat it for more than two days in a row, but it hit the spot for what it was. Wouldn't avoid in the future, but certainly not memorable.