The front counter staff was an absolute delight! They even give you warm cookies!!!! A much needed breath of fresh air compared to every other hotel in the area!
MMichelle EveattThe hotel was clean and staff were friendly. However, there was nothing but ice as far as amenities go. The snack station was there, but there was nothing in it to buy. There were no vending machines. The included breakfast was a few prepackaged muffins and nutrigrain bars, coffee and juice.
I have attached pictures of the room. Door frames were completely broken. Door would hardly open or shut. The toilet seat was broken, the exhaust fan was hanging from the ceiling in the bathroom, and the smoke detector was hanging by the wires. The shower would not turn off if you tried to take a bath, and the plug did not work to keep the water in the tub when attempting to take a bath.
Most of these issues are routine maintenance items. For $87.14, I would at least except a well maintained hotel room. Room 118 was not that room.
Thank you for the opportunity to submit a review.
DDoriCleanliness was good but my major complaint is that they did not tell us that the air is not working so when we got into our room, it was 80° and all we had was a small window to prop open. Went down to the front desk to see about moving rooms and we weren’t able to do they have us a box fan to put in front of the window for circulation. The next day we saw so many other patrons have box fans as well so this is an entire building issue. We luckily had a colder day the next day and kept our window open to keep the room cool but I was very angry about not being informed of the air not working or the front desk people not offering to take some money off of our stay.
ゲゲストLocation is really solid, with some decent dining across the street. Rooms were clean and beds were very comfortable. Staff was friendly and professional, but I got a weird vibe from them. Not sure what that was about. Thiis hotel chain definitely cuts costs when it comes to things like soap, shampoo, toilet paper, and other room amenities. That all felt super cheap. Breakfast was acceptable. Not a lot of options. Waffles were good, eggs were passable, sausage was standard. I'd not want to eat it for more than two days in a row, but it hit the spot for what it was. Wouldn't avoid in the future, but certainly not memorable.