Comfortable stay with friendly staff and clean rooms. Great location and overall a pleasant experience.”
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Everything is great about this hotel, very spacious and Caroline at the the front desk is very pleasant and helpful. The only complaint is the aircon/heater unit in the room is very noisy, as it's not central air.
ゲゲストThe room was clean. It was in a wing of the complex that was separate from the main building and we had to cross an outdoor garden to get there. The toilet got clogged and maintenance arrived in 10 minutes to unclog. The Ac/heating unit was loud and kept going on and off all night. The buffet breakfast included was excellent in a lovely spacious dining area.
ゲゲストVisited the hotel for our family reunion. Have visited in the past. Starting with the good. Cindy was the best. We were going to arrive a day early. Cindy was very helpful and ensured the we could adjust our reservation and arrive a day early and keep the same room. Very happy with Cindy and her ability to assist. The breakfasts were good, clean and well stocked.
Now for the not so good. We were told room service would take place after 3 days. After our 4th evening we asked room services when our room would be done. They informed us we were on the list for the following day. We were given two towels. Next day, no room service. We again asked room service staff when our room would be serviced. They said they do the rooms once a week. Maybe a lack of communication. We did get fresh towels later in the day. The area in front of the hotel had tables and chairs to relax and meet. The bases of the tables contained cement. The cement was breaking up and bits of cement and dust was everywhere. It was never swept away the entire time we were there. My family had finished breakfast and we wanted to chat with the manager about some of the issues we were experiencing in the hotel. When we asked the receptionist we were told we could chat with him “if he had time”. We waited for more than 30 minutes in the dining area and he never came to us. We had used the same hotel in the past for family reunions but the place seems to have been going downhill.
NNewmarThe hotel is well located, with an easy acesa
To the beach… The crew is nice, but the building and rooms DO NEED maintenance and finishing. AC liking, walls and ceilings stained… We all know the sea wind demands constant maintenance, but I didn’t see it at the hotel…
ゲゲストStaff was gracious and friendly, bar was awesome and entertainment was great. Morning cafe options were good and appreciate the free coffee! Rooms were spacious and clean, beds were comfortable and love the king size bed! Bathroom had some stains on wall that could have been cleaned easily so that was a little gross. Shower was not super warm but was ok. Was with a (well behaved) hockey group and I know staff was struggling with another team who was not cooperating with expectations and I felt bad for them, lots of credit to them for their patience. Overall would 100% stay here again.
AacacacFirst time for us to stay at Hilton Inn at Fishkilll.
It was very quiet environment and there is a supermarket nearby and some restaurants so it was very convenient.
Room: spacious and comfortable and big bed we were able to rest well. Although we could hear boiler or some sort of machines noise all the time where we stayed at 2F…except that it was lovely stay. They’ve got a spacious fridge and big desk which was also lovely to have during our stay.
Amenities: we were surprised that there was no kettle provided in a room but probably it’s common in the US, but at least they had a microwave so we were able to boil water. We asked reception if we could borrow a kettle and they said they would come back by a call but they never came back to us.
Reception: was nice and friendly people were there. When we forgot a jumper they kept it so it was helpful, thanks to cleaning ladies and receptionist. Thank you!
Check-out: they kindly allowed us to stay till 12:00 which was helpful as we had to pack everything and didn’t want to rush.
Thank you!