Un emplacement exceptionnel avec vue sur mer, où le personnel se montre très attentionné. Bien qu'une erreur ait été commise, ils ont su rectifier rapidement et efficacement ce désagrément.
I’ve found from experience in Algeria, customer service is not their forte. I’d suggest this is not just the HI but all service sectors in general, perhaps it’s the French influence, but regardless, across the whole residence I did not meet one cheery, polite or energetic person, everything just seemed to be troublesome or beneath them, I blame management however and somewhat by need, I will return however, let me conclude by suggesting the hotel is very nice, my room was well appointed and clean, the restaurant and food within, commendable.
As an aside, do book the hotel taxi service to and from the airport, it was efficient and very cheap compared to other countries I visit.
L’hôtel un peu loin de tout (20 min minimum à chaque fois) la communication entre les selon les services ( personnel) est un peu compliqué.
Dans l’ensemble correct
ゲゲストI’ve found from experience in Algeria, customer service is not their forte. I’d suggest this is not just the HI but all service sectors in general, perhaps it’s the French influence, but regardless, across the whole residence I did not meet one cheery, polite or energetic person, everything just seemed to be troublesome or beneath them, I blame management however and somewhat by need, I will return however, let me conclude by suggesting the hotel is very nice, my room was well appointed and clean, the restaurant and food within, commendable.
As an aside, do book the hotel taxi service to and from the airport, it was efficient and very cheap compared to other countries I visit.
MMuktar DodoThe location was good with an excellent view of the sea and city, also convenient between the airport and downtown. Staff are especially courteous. Breakfast was excellent 👌🏾
NNor eddinUn très bel hôtel, un Acceuil très sympathique. Tout est très propre … il faudrait un petit effort sur le petit dej, meme si pour moi ça suffisait . Café croissants pains au chocolat pain ….
YyaciineUn emplacement exceptionnel avec vue sur mer, où le personnel se montre très attentionné. Bien qu'une erreur ait été commise, ils ont su rectifier rapidement et efficacement ce désagrément.