AMAZING stay! Rooms were spacious and clean with shampoo, shower gel AND conditioner. Air con was strong. Good toilet flush and shower pressure. They also allowed us to have a late check out since the room was not needed the next day. Appreciated the very good size pool. The steam and sauna were also lovely and hot. We didn't eat breakfast but the space looked huge. It's right next door to the Select Car Leasing Stadium (Madejski Stadium) with parking on site.
A beautiful hotel in an old building in the heart of the city. The breakfast was very good with plenty pf choice. The only issue was the heating in the bathroom which wasn’t working and despite requests to the front desk wasn’t fixed
Nice location, ample parking, easy to find. Disappointing things were no wifi connectivity in the room no network signal either. The leisure facilities were not looked after as jacuzzi was out of order without a mention on website, steam room was not operational one day out of the two days stay. Not enough lights in the room. Double bed was bit too small. Both The reception guys were excellent very polite and helpful.
Staff and service are lovely lovely - the bed on my first night was a little soft. Skirting in the first bathroom didnt look like it had been cleaned in a year.
The upholstery was pretty grim in both rooms, large cofee/wind stain on the curtains. The sofa looked like something from a student house and the desk chair pretty much the same - not reflective of room price