イギリスダービーシャー州で、スパのあるホテル

We stayed for 1 night for a special occasion. On arrival we were told that the spa was closed for an event which was very disappointing as I booked this hotel because of the spa & had planned to use the pool & sauna. This should gave been communicated at the time of booking. The building and grounds were impressive but on arrival our featured superior room was freezing cold. The reception turned on the heating at our request but this should have been done hours before our arrival given that it was 8 degrees outside. We sat for an hour in the room with our coats on before asking for a portable heater due to the radiators being only lukewarm. The room never really got warm & when we came back from dinner at 9.15 the heating had been turned off again & we had to ask for it to be turned on again. The food in the restaurant was very good & the servers were lovely but unorganised. We planned to have a drink in the hotel bar but it was so cold that it was empty and not comfortable to stay. I heard kore than one staff member complain about the cold in the hotel. What could have been a very pleasant stay was spoiled by the cold. Unfortunately, we will not return.

素敵な場所、(きれいな村)素敵な敷地と印象的な入り口。しかし、私たちはメインホテルにいませんでした。部屋は広いが、古い。屋根は私たちが何度か頭をぶつけた側面に傾きました。窓が小さくてぬるい感じになりとても暗く、寝室のメインライトはランプのみ。ベッドはキングサイズで快適でした。部屋やバスルームは清潔でした。夕食にレストランを一度利用しましたが、2つの朝食があり、食べ物は素敵でリーズナブルな価格でした。朝食は種類が豊富でセルフサービスでした(私たちのものも含まれていたように)。スタッフはフレンドリーで親切でしたが、プロフェッショナルでした。私たちの部屋はプールへのカバールートに接続されていないので、私たちは結局プールを使用しませんでした。 本当に文句を言うことは何もありませんが、部屋は少し豪華になると期待していました。部屋代は少し高価です。価格は利用可能なアメニティに基づいていると思います。

As my friends and I were travelling by train from different areas of the UK the hotel was an easy meeting place.. We all found our rooms very clean and,spacious..The staff were extremely pleasant and helpful. The breakfast was superb with plenty of choice. Nothing was rushed and all in all we thoroughly enjoyed our stay

Staff great,great location but run like faulty towers,Manuel could appear at any moment,shame becoz it's in an ideal location but very confusing layout,no lift n difficult to navigate when u are tired r drunk 🥴