I was a bit disappointed in the room, the table wasn’t near the mirror so I couldn’t sit to put my makeup on and the light was not very good, the only place that was lit well was the bathroom but I can’t stand for very long due to my stroke. The room was very small, we kept hitting our toes on the bottom of the bed which was very painful at one stage I thought I’d broken my little toe, felt like getting a hammer to the bottom of the bed 😡😖 I thought it was just me then my friend did it I know how she felt 😖
Staff great,great location but run like faulty towers,Manuel could appear at any moment,shame becoz it's in an ideal location but very confusing layout,no lift n difficult to navigate when u are tired r drunk 🥴
We stayed for 1 night for a special occasion. On arrival we were told that the spa was closed for an event which was very disappointing as I booked this hotel because of the spa & had planned to use the pool & sauna. This should gave been communicated at the time of booking. The building and grounds were impressive but on arrival our featured superior room was freezing cold. The reception turned on the heating at our request but this should have been done hours before our arrival given that it was 8 degrees outside. We sat for an hour in the room with our coats on before asking for a portable heater due to the radiators being only lukewarm. The room never really got warm & when we came back from dinner at 9.15 the heating had been turned off again & we had to ask for it to be turned on again. The food in the restaurant was very good & the servers were lovely but unorganised. We planned to have a drink in the hotel bar but it was so cold that it was empty and not comfortable to stay. I heard kore than one staff member complain about the cold in the hotel. What could have been a very pleasant stay was spoiled by the cold. Unfortunately, we will not return.
ゲゲストWe stayed for 1 night for a special occasion. On arrival we were told that the spa was closed for an event which was very disappointing as I booked this hotel because of the spa & had planned to use the pool & sauna. This should gave been communicated at the time of booking. The building and grounds were impressive but on arrival our featured superior room was freezing cold. The reception turned on the heating at our request but this should have been done hours before our arrival given that it was 8 degrees outside. We sat for an hour in the room with our coats on before asking for a portable heater due to the radiators being only lukewarm. The room never really got warm & when we came back from dinner at 9.15 the heating had been turned off again & we had to ask for it to be turned on again. The food in the restaurant was very good & the servers were lovely but unorganised. We planned to have a drink in the hotel bar but it was so cold that it was empty and not comfortable to stay. I heard kore than one staff member complain about the cold in the hotel. What could have been a very pleasant stay was spoiled by the cold. Unfortunately, we will not return.
ゲゲストI was a bit disappointed in the room, the table wasn’t near the mirror so I couldn’t sit to put my makeup on and the light was not very good, the only place that was lit well was the bathroom but I can’t stand for very long due to my stroke. The room was very small, we kept hitting our toes on the bottom of the bed which was very painful at one stage I thought I’d broken my little toe, felt like getting a hammer to the bottom of the bed 😡😖 I thought it was just me then my friend did it I know how she felt 😖
CChristina Mad PaddyStaff great,great location but run like faulty towers,Manuel could appear at any moment,shame becoz it's in an ideal location but very confusing layout,no lift n difficult to navigate when u are tired r drunk 🥴