Perfect sized room, lovely set up, the hotel itself is huge and so well presented. Gorgeous swimming pool. Lots of places to sit down and eat if you would like too. There is a gym and a spa also (we didn't use these but we know they are there) there are phones in the rooms so you can order room service if you wish. The staff knocked on our door on the second evening and asked if we would like any refills on teabags coffee or sugar or any fresh towels. So well mannered and polite. Just an over all lovely place to go and its literally beside Brands Hatch where we needed to be. Cannot fault this place..
We have booked a long weekend stayed at the hotel in June. It is located close to the long beach which is great for a walk or a run. There is a fantastic cute cafe near the hotel called cafe on the beach. Coffee and pastries were excellent. Breakfast buffet was nothing special but acceptable for the price. Spa and pool facilities were great except that they charge you extra for bath robe and slipper. You have to ask at the reception for those. There is also no travel toothbrush tooth paste or shampoo. We were not expecting to pack them with us as we are used to having them provided by hotels which we have stayed. I would say this is the first time we have experienced this. Staffs were excellent, polite and very welcoming. It is worth staying if you travel close to the area.
The hotel itself needs a new lease of life. A lock of paint, change carpets and mordenise the bathrooms and furniture. Our chair had stains. Apart from that wow lovely grounds my goodness, staff friendly and helpful, lovely touches like the water and juice available in the reception lobby nice decorated. Loved the gym and pool area too especially the jacuzzi very nice. The ceiling above the roof needs attention, plenty of parking very good and the beds were super comfortable. The TVs well needs bigger and newer ones. Breakfast very nice thanks.
Stayed one night for a local wedding. Excellent communications before arrival as I was at the wedding at check in time. Everything done over the phone and on arrival at night after the wedding the staff helped carry my luggage which I had left in my car in the grounds. The bed was very comfortable. Shower excellent as was breakfast. Friendly helpful staff. No complaints at all.
Spent a two night Spa break with my daughter, we had an amazing time, sooo relaxing. The staff were very friendly, helpful and attentive to our needs. Breakfast and evening meal was delicious. Booked a Hot Stone Massage, our first time ! very enjoyable. Have been before but have only stayed for one night, certainly luxury for two nights.
Friendly and helpful staff. The spa area is really calming, and although the steam room and sauna were small were enjoyable. The range of seating was also well planned in the space available. Had Breakfast and a promotion evening meal that was good value and nicely presented
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ゲゲストPerfect sized room, lovely set up, the hotel itself is huge and so well presented. Gorgeous swimming pool. Lots of places to sit down and eat if you would like too. There is a gym and a spa also (we didn't use these but we know they are there) there are phones in the rooms so you can order room service if you wish. The staff knocked on our door on the second evening and asked if we would like any refills on teabags coffee or sugar or any fresh towels. So well mannered and polite. Just an over all lovely place to go and its literally beside Brands Hatch where we needed to be. Cannot fault this place..
ゲゲストThe hotel itself needs a new lease of life. A lock of paint, change carpets and mordenise the bathrooms and furniture. Our chair had stains. Apart from that wow lovely grounds my goodness, staff friendly and helpful, lovely touches like the water and juice available in the reception lobby nice decorated. Loved the gym and pool area too especially the jacuzzi very nice. The ceiling above the roof needs attention, plenty of parking very good and the beds were super comfortable. The TVs well needs bigger and newer ones. Breakfast very nice thanks.
GGillianStayed one night for a local wedding. Excellent communications before arrival as I was at the wedding at check in time. Everything done over the phone and on arrival at night after the wedding the staff helped carry my luggage which I had left in my car in the grounds. The bed was very comfortable. Shower excellent as was breakfast. Friendly helpful staff. No complaints at all.
ゲゲストWe have booked a long weekend stayed at the hotel in June. It is located close to the long beach which is great for a walk or a run. There is a fantastic cute cafe near the hotel called cafe on the beach. Coffee and pastries were excellent. Breakfast buffet was nothing special but acceptable for the price. Spa and pool facilities were great except that they charge you extra for bath robe and slipper. You have to ask at the reception for those. There is also no travel toothbrush tooth paste or shampoo. We were not expecting to pack them with us as we are used to having them provided by hotels which we have stayed. I would say this is the first time we have experienced this. Staffs were excellent, polite and very welcoming. It is worth staying if you travel close to the area.
ゲゲストWe just returned from a 1 night spa break with friends. Hotel is lovely, very quiet & clean. Breakfast wasn’t the best, hash browns literally had no potato inside as they was deep fried to much. The breakfast looked lovely but wasn’t anything to shout about. Luke warm at best. However the granola, pastries, toast etc was very nice.
What stands out with this hotel is the service. Everyone is very polite and the service is very very good.
ゲゲストSpent a two night Spa break with my daughter, we had an amazing time, sooo relaxing. The staff were very friendly, helpful and attentive to our needs. Breakfast and evening meal was delicious. Booked a Hot Stone Massage, our first time ! very enjoyable. Have been before but have only stayed for one night, certainly luxury for two nights.