「I have fond memories when staying at Aston Hotels as the service staff are always polite & smiling. Always going out of their way to please.
However, I observed that the premises are normally on the older properties, albeit they try their best to keep clean & that the hot/water works well.
I commend the front desk & the concierge personnel for their cheerful demeanour & eager smiles.
It's near to the nice local produce shop for fruits & packed gifts goods of Pontianak which I bought for home.」
「Saat hari pertama mengalaminkenocoran ac tiba2 ac tidak dingin , tapi langsung di ganti kamar dan ************* sangat puas bersih dingin dan baik pelayanan juga resepsionisnya」
「The best hotel in singkawang so far. Staffs are courteous and humble, feels very welcoming. Its facilities are, room cleanliness are great. Very comfortable and located right next door to the grand mall. Food and shopping are easily available.」
GGiena79worth every penny for a short stay during vacation and walking distance to get food around.. also nice rooftop bars where you can chill and listen to live performance.
匿匿名ユーザーWe had a great stay at this hotel. The service was truly excellent, from the security staff to the reception team and concierge, everyone was kind, professional, and very helpful.
When we arrived, we were welcomed with a refreshing welcome drink and were even allowed to check in early, which we really appreciated. The security staff were especially friendly, helping us with our luggage and opening the car door for us. It truly a five-star service.
The room was very comfortable, the bed, lighting, and overall ambience were excellent. What I loved most was the strong water pressure in the shower, which made it very comfortable and enjoyable.
In terms of location, it’s quite convenient, close to Gaia Mall and the airport.
HHermanThe best hotel in singkawang so far. Staffs are courteous and humble, feels very welcoming. Its facilities are, room cleanliness are great. Very comfortable and located right next door to the grand mall. Food and shopping are easily available.
匿匿名ユーザーWhen u specifically ask for a non smoking room and you were told at the reception that the price im paying is a smoking room. The tv should be sent to the museum as you cant see anything on the monitor.
NNurfa777Hotel lobby looks nice. But people smokes openly inside this air conditioning space, such a turn off. Check in without hassle. Very fast. 2 person at the counter working. Warm face towel and welcome drinks offered complimentary. Swimming pool available but its raining during my visit. Didn’t get to utilize it. Room is okay but air conditioning is bad. Not cold. Complaint to receptionist but doesn’t seem to have any impact after the maintenance check it. View from room 1909 is amazing since its the 19th floor. Overall for a 4star hotel, its overated and overpriced
EE. DahliaThe staff here are lovely - very friendly and welcoming. They arranged a taxi to the next town for me and made sure I departed safely. The room has everything you need - kettle, bathroom, WiFi. It is clean, comfortable and safe. The hotel is attached to the mall so very convenient for restaurants and shops. It is only 2km from the airport. I would say it is great for a short stay and I will definitely come back. My only ”complaint” is that the water pressure in the shower wasn't very strong. Apart from that, everything was fine 🙂
JJSearing55The hotel has seen better days and so obviously by the damp patches, rotting wood, missing roofs, shabby towels hasn’t been maintained or looked after. It’s such a shame because the location on the water is amazing. Jemmy in reception was great connecting us up with the head ranger for a jungle trek and organising motorbike hire. Breakfast was ok - again a bit tired and lacking variety. Also there’s no hot water in most of the rooms. It’s the only place to stay in Sukadana which is a beautiful place to explore.