インドハリヤーナー州で、スパのあるホテル

Good hotel if you are working around the Gurgaon area. They have Japanese and Korean menu so it's great due to it's variety

It’s actually a turn of fate that is leading me to write this kind of a review. I was going to give this place a 5 star review until a phone call disturbed my spa session at their extraordinary JIVA. I can’t give beyond 2.5 now. First the good things: 1. The newly renovated Paranda serves very good Punjabi food. 2. JIVA spa here is the best I’ve been to in India especially because the therapist (Lha) knew what she was doing. Give her a raise! 3. Stunning view from both my rooms. 4. Gurleen at reception is FABULOUS and the check in process was smooth. She also accommodated my requests. 5. It’s a GREAT hotel all in all. BUT 1. After checking out from one of the rooms (other one was occupied by teen daughter and her 2 friends. This was birthday staycation cum party), I had to go for my spa session. All bills were settled. The caller from reception asks me to come over because “we swiped your card for X amount when you checked out but money didn’t come to us. We need to see the proof.” 2. When My daughter and her friends checked out (I was still in the spa) she was told the same. Fortunately, she had my handbag with my cards AND the CC receipt I had saved. I usually never ask for the customer copy but I’m SO GLAD THAT I DID THIS TIME. 3. Now, nowhere in the world will you ask to give a proof for the payment already made and embarrass your patron. The reception staff did it TWICE. 4. When I raised it at the time of leaving the hotel, not even a sincere apology was extended. Only, “we’ll try to figure out why this was done”. 5. Minor irritants that I could have ignored but am unwilling to do so now: there was absolutely NOTHING in the minibar. Not even a can of soda. Heck, I had to call the room service to get the glasses. No fruit/snack/nuts/cookies. Yes, sometimes people like a quick munch—especially to take medicines—and can’t wait for room service. Yes, we can happily pay for minibar contents. 6. The fridge in my room wasn’t working. When I checked out, I took the Coke can that I ordered last night ***** to the poolside while I awaited my spa appointment. The beverage was warm and I requested for ice. I was asked if the can was bought in-house before they provided service. Whoa! If you are reading this, Taj Surajkund guys, please check my room service bill. 7. And this takes the cake—on the drive back home the girls (14, 15 and 16) told me that someone knocked at their door multiple times during the night. When they looked through the magic eye, they saw an eye staring back. They got scared as hell but didn’t wake me up because they know I sleep early. Each time the knock happened, they’d get into a huddle and clutch a glass bottle each in case a break-in happened. They were scared to call the reception because they probably didn’t want nuisance on a hard-earned pajama afterparty. Maybe it was a badly behaved guest who was pulling this prank…they thought. Again, I could have let this slide but not now…this is not what one expects in India’s oldest hotel chains. So, what was supposed to be a fun, relaxing, and uplifting staycation turned into something of a bitter aftertaste. And after having spent A LOT OF MONEY for just one night staycation, I am forced to leave this review here.

Stayed at Lemon Tree Hotel, Sector 68, Sohna Road, Gurugram with friends and had a pleasant experience overall. The rooms were clean and comfortable, and the location was convenient for getting around the area. The staff was courteous and helpful, and the amenities provided were good for a short stay. While there is still some room for improvement, the hotel offers good value and a comfortable stay. A nice option when visiting Gurugram with friends.

Exceptional Hospitality & Delicious Cuisine! From the moment we arrived, the hospitality at this hotel was nothing short of exceptional. The staff went above and beyond to make us feel welcomed and comfortable, always greeting us with warm smiles and genuine care. Every interaction, whether at the reception, housekeeping, or restaurant, reflected a high standard of professionalism and kindness. The highlight of our stay, without a doubt, was the food. Each meal was a culinary delight – beautifully presented, bursting with flavor, and thoughtfully prepared using the freshest ingredients. Whether it was the lavish breakfast spread, the authentic local dishes, or the indulgent desserts, every bite was memorable. It’s rare to find a place where both service and food are so perfectly balanced, but this hotel truly excels at both. We left with full hearts and even fuller stomachs. Highly recommended for anyone looking to be pampered with genuine hospitality and top-notch cuisine

House keeping no response, washroom is too congested and water block issues and very bad smell because no ventilation, drainage block. No dental kit and over all room is stinky, even after asking multiple times to room freshner no response. Bugs also available in room bad maintenance and price is high.

ホテルのスタッフは非常にプロフェッショナルで、質問にも辛抱強く、熱心に答えてくれます。押し付けがましくなく、お客様にゆっくりとお休みいただけます。古いホテルですが、設備はすべて正常に機能しています。この地域を旅行される方には最適な選択肢です。

クラウンプラザ グルガオンで素晴らしい体験ができました！お部屋は広々としていて、よく手入れされていて、とても快適でした。アップグレードしていただき、嬉しい驚きでした。おかげで、全体的な体験がさらに充実したものになりました。 食事は種類も豊富で本当に美味しく、サービスも本当に素晴らしかったです。スタッフは私たちの滞在を思い出深いものにするために、期待以上のサービスを提供してくれました。 グルガオンで贅沢でスムーズな滞在をお探しの方に、強くお勧めします！

Nice and cosy stay. Staff is very good and looks after customers.

It really looks good from outside. But rooms were okay the one which they provided me was okayish service was good and staff was really good in terms of helping but i guess the quality of the rooms should be improved

Good place to stay closest to city amenities and approaching to all malls