Excellent service. Provided free laundry services and help to arrange for delivery of medicines when down with diarrhea. Even provided electrolytes sachets to replenish body fluid.
This hotel is located in a walkable distance to metro stations, and shopping mall. The facility is nice with view of racecourse, top floor swimming pool, and fitness gym. I have a nice stay and experience from checkin through checkout.
Great service and clean. Cleanliness is my priority for choosing hotels. Though I've stayed for 1 night, I'm happy with the room. It's in a good location but I was too tired after my meetings to walk out to have drinks or shop around. Would love to come back again in my next trip.
The property is located in the heart of the city. Rooms are spacious and well maintained.
Swimming pool was also well maintained. Buffet breakfast was awesome and most importantly hospitality was amazing. Overall great expereince.
I had a very disappointing check-in experience at the Hilton. The front desk staff lacked a welcoming attitude and took an unnecessary 40 minutes to check us in. Despite booking a suite and arriving tired at 9 PM, we were made to wait almost 45 minutes. I deeply regret choosing this property and would not recommend it.
ゲゲストWe had a lovely stay at this resort. Best is to have a car to get here. The hotel was very beautiful and lots of greenery. Breakfast was awesome with lots of local cuisine to try. The service was impeccable and of a high standard. The room was large and enough for 3 of us including our teenage child. Everyone was kind and nice. The nature specialist Harish gave us a wonderful talk on kodava people (local folks) and about elephants. He was very knowledgeable and we did this over a bonfire which was lovely. The pool should be warmer during the cooler weather in the evenings especially if temperature control is available. The check in staff were nice but they tried to upsell an upgraded room when we didn’t really need one. We have stayed at countless Mariott properties worldwide and this was the first time someone tried to sell us an upgraded room which I felt was wrong considering that we fit comfortably in our booked room. If u want to upgrade u should provide it as complimentary otherwise don’t try to see something on false pretext as they said we may not be comfortable in our existing booking. Also the bed sheets need to be cleaned better as there were lots of stains. Cleanliness needs to be improved. Apart from this the stay was wonderful and we had a great time. Thanks to all the staff from check in to the buggy drivers to the valet drivers to the breakfast staff. The housekeeping also had a special welcome treat and welcome design in our room. And so kind of the restaurant staff to provide a goodbye cake.
ゲゲストI have stayed there for 2 nights when visiting Bangalore.
Horel is located almost near the geographical center of the city. And while it is convenient from the trainsportation side of things, there is almost nothing to see in the near vicinity, except maybe gurudwara across the street. However, offices of the several IT-companies are in 10-minutes of walk, so this accomodation may be useful for business trip.
Hotel staff was very nice and helpful, and the cleanliness of the hotel and rooms is impecable. Also, when I was checking in, there was a nise bonus in the form of bar and spa vouchers.
Overall, I have enjoyed my stay in the property and recommend it to everyone visiting the city.
ゲゲストGood location near metro. Quiet rooms with good air-conditioning. Staff in the restaurant including the chef was always eager to help and the buffet breakfast as well as dinner were with plenty of varietis and were tasty.
FFlies A LotIt’s hard to fault the Taj Bangalore. The location is right on the doorstep of Kempegowda Airport, which makes it very convenient for catching early flights,
The service was was very good. Every staff member we encountered was very helpful, polite, and eager to please.
The rooms and the hotel in general were clean and in good order.
The food in the restaurants was prepared to a high standard and delicious.
There is, however, one area which I feel falls little short, the back office. I wrote two emails asking for assistance on how best to get to the hotel from the international terminal. Both went unanswered. This proved to be a real inconvenience as there was no signage on how to get to the hotel from the terminal.
The check in process took a lot longer than usual. The staff were apologetic and polite, and it seemed they were struggling with a system that was either slow or not fully functioning.
, what rating to give the Taj Bangalore. Overall 8pm of 10. It deserved more, but the back office let the rest of the team down.
ゲゲストThe view from the lobby and the indoor pool are what makes this property special. Nothing like it have I ever seen. This is enough to make u fall in love at first sight when u arrive. The rooms are nice but a bit outdated but generally everything was great and lots to do and explore on site as it is large. The service and staff are impeccable and very friendly and kind. Breakfast could be improved and given that most goods needs to be ordered this could be better communicated to guests. Some more activities should be complimentary as cost of room is quite high so by including activities this will make guests more involved and entertained. The outdoor pool could not use as it was cold. But the indoor one is one of a kind worldwide. Awesome fireplace in the room too. We upgraded to the premium villa which was way better than the cottage we originally booked. Space wise all rooms can accommodate 3 easily. They have electric cars to take u around which are unique too. Very environment friendly property