Ottima struttura siamo arrivati alla mattina presto e ci hanno assegnato subito la camera. Possibilità di usufruire della piscina riscaldata all’ esterno. Posizione vicinissima a viale Ceccarini
FfanWe are business travelers and our clients stay this hotel many times . It a standard 4 stars hotel , clean , staff and environment are good .
Unfortunately this time had a bad experience on it .
Never happened in this 4 star hotel .
The staff given the room key and well check-in for our clients at Italy time 9:00pm , Once they entranced into the room . The room was occupied. We immediately run to the front desk , the stafff use 1 hour to handle the case and said not available the triple room .
We didn’t said we must the triple room , we are 2 persons
At least settled down for us at night time . She use 1 hour slowly motion to handle the case . And said we have 2 single room for us but need extra EURO20/per room means extra total EUR 40 more . At that moment we only accepted because at night 10pm . We never see this non professional skill on any star hotel . We are happy on their management. They want to understand what happened on their staff . Management will to listen and known what are the mistakes on their staff . Thank you for their management officers.
ゲゲストWhat a lovely hotel in a beautiful location where stepping out is into fresh air with the scent of pine trees. Really loved my stay! Staff were super friendly. Just marked down on amenities as the restaurant was closed, but staff recommended restaurants for dine-in or delivery.