「We had booked in two hotel rooms but was offered the option to move to an apartment owned by the hotel instead which was a great decision as we were able to stay in the same space as our teenagers, had a full kitchen, two bathrooms and only 200m from the hotel reception. Had a brilliant stay in Rapallo (which we extended by a night as we were enjoying ourselves too much) and a fabulous experience with the hotel, would definitely come back again.」
Air conditioning was not working
It took a while to fix it
The man in charge was not helpful at all
Eventually it was fixed and we were offered a free meal
He did not show any interest to help us - the other staff and cleaner were fantastic
L’hôtel est agréable et propre. Notre chambre avec vue sur la mer était très bien. Malheureusement, le monsieur à l’accueil est tellement désagréable que ça donne une très mauvaise image de l’hôtel.
We had booked in two hotel rooms but was offered the option to move to an apartment owned by the hotel instead which was a great decision as we were able to stay in the same space as our teenagers, had a full kitchen, two bathrooms and only 200m from the hotel reception. Had a brilliant stay in Rapallo (which we extended by a night as we were enjoying ourselves too much) and a fabulous experience with the hotel, would definitely come back again.
This place is great. It’s old but that’s the charm. It’s beautiful and unique. The service provided was easily one of the best parts about the stay, everyone was extremely nice and professional. The amenities were amazing, there was like 4 different types of saunas and even 4 different types of showers (who knew?) and being able to jump into crystal blue waters and then order a beer to my pool lounge which was next to the rocks was pretty sick.