The hotel was nice and Tidy as you'd expect from a five star hotel. Breakfast was great and staff helpful. What I found strange was that you had to pay to use the spa (use of sauna etc.) With hefty price tag of €70 PP on Friday. My mattress was knackered springs broken and one side virtually collapsed. The bathroom door was taty with bits peeling off. Admittedly, I couldn't be bothered to complain and get my room changed after unpacking our stuff and noticing the state of mattress late at night. And parking was €18 per night, which I didn't notice of any mention of their website or Trip.com. They charged me for 2 instead 3 when I mentioned the mattress before checking out. To be honest there has to be some level checking the condition of the beds by the supervisor. The pool on the roof was very small, not worth bothering with except if want to sit beside it for suntanning. I didn'tnotice any offer of drinks or food at the pool. I gave service a four star only because we asked for couple of things to the room which didn't happen.
We stayed at this place for the 2nd time (first time was right before the pandemic) and I should say that the hotel successfully keeps up to its standards.
Rooms are clean and spacious, with almost everything you may need (except the iron).
The SPA area is fine, but better go there around noon before the new wave of the guests arrives.
Breakfasts are superb with a wide choice of hot dishes, pastry and drinks. That is really a great choice for Italy I'd say (sorry, Italy)))
The hotel territory is well kept. The sandy beach is right across the road.
The only minor thing which was a bit disturbing was the lack of toiletries. Nail kits, sewing kits and other things used to be available without any requests. Now you get the very basics and have to call if you need some extra. That's absolutely fine but.. feels like ”let's cut the cost” sign :)
But anyway, I loved the stay and will def be back some time.
RRuiBem localizado mesmo no centro da
Cidade e autocarro a passar à porta. O pequeno almoço é excelente com muita variedade. As ruas são muito barulhentas à noite e ouve-se tudo mas isso não é culpa do hotel.
SSeanSeccoAbbiamo soggiornato qui per una notte con colazione inclusa. Camera molto spaziosa, veramente bella e silenziosa nonostante la strada poco distante. Struttura mastodontica e con tantissimo potenziale forse non espresso al massimo. Piscine termali molto valide, peccato per la vasca all’aperto che aveva l’acqua leggermente tiepida e quindi inutilizzabile. Abbiamo usufruito del massaggio rilassante, molto valido! Abbiamo cenato al ristorante, buono ed esaustivo. Colazione molto piacevole. I ragazzi tutti in gamba e giovani. Unica pecca il check-in alle 15, quindi se arrivate in mattinata ci sarà da pagare un supplemento, per usufruire della SPA. Magari sarebbe stato giusto essere trasparenti e dichiararlo sul sito. Nel complesso un’ottima scoperta.
ゲゲストThe hotel was nice and Tidy as you'd expect from a five star hotel. Breakfast was great and staff helpful. What I found strange was that you had to pay to use the spa (use of sauna etc.) With hefty price tag of €70 PP on Friday. My mattress was knackered springs broken and one side virtually collapsed. The bathroom door was taty with bits peeling off. Admittedly, I couldn't be bothered to complain and get my room changed after unpacking our stuff and noticing the state of mattress late at night. And parking was €18 per night, which I didn't notice of any mention of their website or Trip.com. They charged me for 2 instead 3 when I mentioned the mattress before checking out. To be honest there has to be some level checking the condition of the beds by the supervisor. The pool on the roof was very small, not worth bothering with except if want to sit beside it for suntanning. I didn'tnotice any offer of drinks or food at the pool. I gave service a four star only because we asked for couple of things to the room which didn't happen.
NNadezdaWe stayed at this place for the 2nd time (first time was right before the pandemic) and I should say that the hotel successfully keeps up to its standards.
Rooms are clean and spacious, with almost everything you may need (except the iron).
The SPA area is fine, but better go there around noon before the new wave of the guests arrives.
Breakfasts are superb with a wide choice of hot dishes, pastry and drinks. That is really a great choice for Italy I'd say (sorry, Italy)))
The hotel territory is well kept. The sandy beach is right across the road.
The only minor thing which was a bit disturbing was the lack of toiletries. Nail kits, sewing kits and other things used to be available without any requests. Now you get the very basics and have to call if you need some extra. That's absolutely fine but.. feels like ”let's cut the cost” sign :)
But anyway, I loved the stay and will def be back some time.
MMarielleeOur stay at Mastrojanni in Montalcino was simply unforgettable. This gorgeous hotel boasts an amazing location, truly capturing the charm of Tuscany.
The staff were extremely helpful, and the service was excellent throughout our visit. We absolutely loved the pool, spa, gym, and sauna, finding them perfect for relaxation. The hotel restaurant served amazing food, a true highlight of our evenings.
There are also lots of activities available. We enjoyed exploring the area on the electrical mountain bikes available for rent, and the wine tasting tour hosted by Annalisa was a fantastic, insightful experience.
All in all, Mastrojanni offered an amazing experience and a perfect getaway. We would go back any time!