Check in and check was very easy and friendly staff. The room very large and clean. Not a very good view of the nuclear plant. However we only stayed one night.
The only issue I had, I left a blouse behind in the room after I checked out, I called as soon as I left to tell the hotel. They transferred my to security Know one took my information. I stopped back at the hotel at night after coming back through town later that night and the staff had no idea what I was talking about. I called again the next morning a very nice lady at security took all my information. She checked on my blouse and still it was not turned it in. .I literally left it right on the bed and told security where I left it they assured me the staff is excellent at turning items into lost and found. At this point still is lost! very frustrating.
Great service! Great facility! The food was excellent with many options for restaurants! Wonderful gift shop! The smoking option for rooms made a difference for me, and the rooms were clean and comfortable! I'll be returning! Five stars!
My husband and I stayed for the weekend and it was fantastic!! The lodge was great but the food was spectacular!! We never left and we ended up eating there Friday night, Saturday night and Sunday brunch. The staff was amazing!!! What a gem. We will be back
. Shout out to Phil, Tyler and Paige. Truly wonderful at what they do and made us feel like we’ve known them forever.
Very nice clean hotel. We didn’t even realize until we were there that the hotel had a walkway connecting to the Fashion mall. The bar service was awesome, the bartender was very friendly and made amazing drinks. You can take drinks up to your room as well which we loved. The staff was all very nice and the location was very convenient if you’re doing something in Indy.
We went to hotel because we were still in the dark with no power at home from storm that hit us 10 days ago. Hotel looks nice. Once in the room, there are floor tiles cracked(broken movable pieces), chairs are visibly worn out, carpet is worn out and some edges are torn and sticking up. No TV service maybe due to storm as well.