チェコ共和国カルロヴィ・ヴァリ州で、バーのあるホテル

酒店地理位置優越，去景點非常方便，步行可達。酒店裝修風格優雅大方，又不失時尚。酒店的房間設施完善，非常適合度假。酒店在辦理入住手續時，免費提供茶點，非常貼心。酒店的自助早餐，超讚，品質多，而且每天會有所調整，給連住的客人有新鮮感。總的來講，是一家跟棒的度假酒店，值得推薦！

We really enjoyed our stay at Ensana Nové Lázně and overall had a very positive experience. The hotel itself is beautiful and has a lot of historic charm. We especially enjoyed the spa area, with the old Roman Baths being a real highlight and a very special feature of the hotel. The only downside was that we found the water in the pools quite cold. It would have been much more relaxing if the water temperature had been a little warmer. Our room was very nice, comfortable and, most importantly, very quiet, which we really appreciated. Breakfast was good, with a rich and varied selection. One aspect we found a little disappointing was the seating arrangement. Guests were assigned a table rather than being able to choose where to sit. When we asked whether we could sit at a quieter table towards the side instead of right in the middle of the room, this unfortunately led to quite a discussion before we were eventually allowed to move. A little more flexibility in this regard would make the breakfast experience more pleasant. Overall, we had a lovely stay and really liked the hotel. The beautiful historic setting, the Roman Baths and our quiet and comfortable room were particular highlights. With a few small improvements, especially regarding the water temperature and flexibility at breakfast, the experience could be even better.

到着時に非常に驚きました。 24-hourレセプションを示唆するホテルの説明にもかかわらず、Hotel Elefantには24/7フロントデスクはありませんでした。チェックイン、チェックアウト、さらには朝食のために別のホテルに行かなければなりませんでしたが、リストに明確に開示されていませんでした。これは不便で誤解を招くような気がしました。 もう1つの問題はWi-Fiでした。部屋にはパスワードやQRコードがなく、敷地内にレセプションがなかったため、詳細がわかりませんでした。その結果、滞在中はWi-Fiを使用できませんでした。 また、リスト内の写真の中には、別のビュー/セットの印象を与えてくれました。到着すると、実際のホテルが示した写真の一部と一致していないようで、期待に影響を与えました。 場所は良いですが、透明性が不可欠です。チェックイン/チェックアウトと朝食のためにゲストが行かなければならないレセプションの状況を明確に述べ、部屋にWi-Fiの詳細を提供し、写真がプロパティを正確に表現することを確認してください

I booked this hotel for my Mom. And she loved it: the staff was accommodating and caring, great location and delicious meals. Highly recommended

ホテル自体は申し分ありませんでした。しかし、予約時に自分の部屋が本館ではないことに気づきませんでした（図2）。朝食とサウナに行くには道を渡らなければなりませんでした。部屋の情報にこの点が記載されていれば良いのですが。本館の向かい側（図1）に位置していたため、滞在体験が著しく損なわれ、まるで3つ星ホテルに泊まっているような気分でした。もちろん、料金は異なります。

The hotel is located on top of hills, which is not so convenient for travelers with luggage. There are 3 buildings within the hotel, 2 of them connected. The indoor swimming pool, sauna, and jacuzzi are in building 2. My room is in building 3, seems to be newly renovated. Spacious space for a single room with a view of wood forest and next castle building. The toilet and shower room are separated. Only 1 body-and-hair shampoo is provided. But the soundproofing is not so great, you may hear the talking and laughing from the nest room clearly at night. The front desk gentleman is so kind and attentive, highly appreciated for his service. The breakfast is average and could be crowded during holidays.

It was absolutely amazing experience to stay here. The hotel is located very centre of tourist area with lots of choices of restaurants and cafes. The interior and the room were stunning. Limited time slots if check-in and out might be inconvenient for some, but we arrived and left during daytime, so it was not a problem for us. The breakfast was also very tasty, albeit service was a bit inconsistent (the menu was provided on the first day but not on the second day and limited choice). Overall, we had very good time and we would love to stay here again.

Very nice, well maintained hotel near the colonnade in Karlovy Vary. Pros: large room, parking available in front of the hotel, great breakfast Cons: staff who speak Czech poorly (Russian speaking), even though it is a spa hotel, we were not advised to go to the Spa because it was very crowded. If we want to go to the private spa, we have to pay an extra 100 euros! That is impossible! 🙈

私のガールフレンドはチェブで働き始めたばかりなので、彼女を訪ねるためにこのホテルを予約しました。私たちは部屋12に泊まりました。部屋は美しく、コーナーソファ付きでとても広としていました。ホテルは素晴らしく、旧市街の中心部にあります。私は定期的にこのホテルを予約し、この素晴らしい小さな町を訪れたい人にお勧めします