L'emplacement de l'hôtel est idéale et le personnel de l'hôtel très attentionné. Nous avions également programmé des massages au sein de l'hôtel que nous avons beaucoup appréciés. Très bonne adresse !
Die Begrüßung war nett. Als wir 15:00 Uhr ankamen, checkten wir ein, und stellten dann beim Betreten des Zimmers fest, dass es noch nicht fertig war und noch gereinigt werden musste. Wir sollten eine halbe Stunde warten und unser Gepäck einfach vor dem Zimmer im Flur stehen lassen 🤔. Mehr als eine dürre Entschuldigung gab es nicht vom Hotel. Generell bestand beim Thema Sauberkeit noch Luft nach oben: Haare im Essen, Gläser und Besteck nicht ausreichend gereinigt, so dass noch Streifen und Flecken zu sehen waren. Nach der 2. Nacht wurde unser Zimmer nicht zwischengereinigt, nach der 1. Nacht schon (bzw. das Bett wurde gemacht…). Die Dusche im Saunabereich hat eine Grundreinigung notwendig.
Aber wir waren vor allem zum Golf spielen da und die Anlage hat nicht enttäuscht. Das Preis-Leistungs-Niveau war prima.
We loved this hotel. The rooms were large with plenty of storage and very comfortable beds. It was a short walk to the park and there were many restaurants nearby. There is a salt cave very close by that we also enjoyed. The spa is a little disorganized but the treatments were very good. I would definitely go back.
GGary0423The hotel is located on top of hills, which is not so convenient for travelers with luggage. There are 3 buildings within the hotel, 2 of them connected. The indoor swimming pool, sauna, and jacuzzi are in building 2.
My room is in building 3, seems to be newly renovated. Spacious space for a single room with a view of wood forest and next castle building. The toilet and shower room are separated. Only 1 body-and-hair shampoo is provided. But the soundproofing is not so great, you may hear the talking and laughing from the nest room clearly at night.
The front desk gentleman is so kind and attentive, highly appreciated for his service. The breakfast is average and could be crowded during holidays.
匿匿名ユーザーIt was absolutely amazing experience to stay here. The hotel is located very centre of tourist area with lots of choices of restaurants and cafes. The interior and the room were stunning. Limited time slots if check-in and out might be inconvenient for some, but we arrived and left during daytime, so it was not a problem for us.
The breakfast was also very tasty, albeit service was a bit inconsistent (the menu was provided on the first day but not on the second day and limited choice).
Overall, we had very good time and we would love to stay here again.
ゲゲストVery nice, well maintained hotel near the colonnade in Karlovy Vary.
Pros: large room, parking available in front of the hotel, great breakfast
Cons: staff who speak Czech poorly (Russian speaking), even though it is a spa hotel, we were not advised to go to the Spa because it was very crowded. If we want to go to the private spa, we have to pay an extra 100 euros! That is impossible! 🙈
ゲゲストWe loved this hotel. The rooms were large with plenty of storage and very comfortable beds. It was a short walk to the park and there were many restaurants nearby. There is a salt cave very close by that we also enjoyed. The spa is a little disorganized but the treatments were very good. I would definitely go back.
WWKEIt is excellent to have both breakfast and dinner included in the booking. The 1st night dinner is too salty and the second night dinner becomes normal taste and very good. There are variety of food in breakfast.