チェコ共和国カルロヴィ・ヴァリ州で、バーのあるホテル

到着時に非常に驚きました。 24-hourレセプションを示唆するホテルの説明にもかかわらず、Hotel Elefantには24/7フロントデスクはありませんでした。チェックイン、チェックアウト、さらには朝食のために別のホテルに行かなければなりませんでしたが、リストに明確に開示されていませんでした。これは不便で誤解を招くような気がしました。 もう1つの問題はWi-Fiでした。部屋にはパスワードやQRコードがなく、敷地内にレセプションがなかったため、詳細がわかりませんでした。その結果、滞在中はWi-Fiを使用できませんでした。 また、リスト内の写真の中には、別のビュー/セットの印象を与えてくれました。到着すると、実際のホテルが示した写真の一部と一致していないようで、期待に影響を与えました。 場所は良いですが、透明性が不可欠です。チェックイン/チェックアウトと朝食のためにゲストが行かなければならないレセプションの状況を明確に述べ、部屋にWi-Fiの詳細を提供し、写真がプロパティを正確に表現することを確認してください

ホテル自体は申し分ありませんでした。しかし、予約時に自分の部屋が本館ではないことに気づきませんでした（図2）。朝食とサウナに行くには道を渡らなければなりませんでした。部屋の情報にこの点が記載されていれば良いのですが。本館の向かい側（図1）に位置していたため、滞在体験が著しく損なわれ、まるで3つ星ホテルに泊まっているような気分でした。もちろん、料金は異なります。

The hotel is located on top of hills, which is not so convenient for travelers with luggage. There are 3 buildings within the hotel, 2 of them connected. The indoor swimming pool, sauna, and jacuzzi are in building 2. My room is in building 3, seems to be newly renovated. Spacious space for a single room with a view of wood forest and next castle building. The toilet and shower room are separated. Only 1 body-and-hair shampoo is provided. But the soundproofing is not so great, you may hear the talking and laughing from the nest room clearly at night. The front desk gentleman is so kind and attentive, highly appreciated for his service. The breakfast is average and could be crowded during holidays.

It was absolutely amazing experience to stay here. The hotel is located very centre of tourist area with lots of choices of restaurants and cafes. The interior and the room were stunning. Limited time slots if check-in and out might be inconvenient for some, but we arrived and left during daytime, so it was not a problem for us. The breakfast was also very tasty, albeit service was a bit inconsistent (the menu was provided on the first day but not on the second day and limited choice). Overall, we had very good time and we would love to stay here again.

Very nice, well maintained hotel near the colonnade in Karlovy Vary. Pros: large room, parking available in front of the hotel, great breakfast Cons: staff who speak Czech poorly (Russian speaking), even though it is a spa hotel, we were not advised to go to the Spa because it was very crowded. If we want to go to the private spa, we have to pay an extra 100 euros! That is impossible! 🙈

Great location, luxury spacious room design, delicious and various breakfast with friendly receptionists and reasonable price. They provide dinner as well, strongly recommended! Daily different dinner offered such like grilled chicken, vegetables, salad, salmon, lamb, beef, sweets and fruits in the inviting harmonious atmosphere restaurant.

We loved this hotel.  The rooms were large with plenty of storage and very comfortable beds.  It was a short walk to the park and there were many restaurants nearby.  There is a salt cave very close by that we also enjoyed.  The spa is a little disorganized but the treatments were very good.  I would definitely go back.

良い場所 良い眺め バスルームにはバスタブがありますが、シャワーカーテンはありません 床は濡れて滑りやすい😫 ロープなし😱 洗面台のないトイレ😫

It is excellent to have both breakfast and dinner included in the booking. The 1st night dinner is too salty and the second night dinner becomes normal taste and very good. There are variety of food in breakfast.