Das Ensana Nove Lazne in Marienbad hat uns sehr gut gefallen. Es liegt sehr zentral, direkt an den Kolonaden und am Kurpark. Der Empfang war sehr freundlich und wir konnten uns in deutsch verständigen. Wir hatten Halbpension gebucht. Das Essen war sehr gut und wurde teilweise ganz frisch zubereitet. Das Personal war sehr freundlich und umsichtig.
Unser Zimmer war sehr gut ausgestattet und wurde vorbildlich gereinigt.
Wir hatten die Möglichkeit Tee oder Kaffee auf dem Zimmer zuzubereiten. Die deutschen Fernsehprogramme hätten etwas umfangreicher sein können.
Ganz toll fanden wir das historische Bad, die tägliche Nutzung (auch die 3 Saunen und die Whirlpools im Haus) ist im Preis inklusive.
The hotel is located on top of hills, which is not so convenient for travelers with luggage. There are 3 buildings within the hotel, 2 of them connected. The indoor swimming pool, sauna, and jacuzzi are in building 2.
My room is in building 3, seems to be newly renovated. Spacious space for a single room with a view of wood forest and next castle building. The toilet and shower room are separated. Only 1 body-and-hair shampoo is provided. But the soundproofing is not so great, you may hear the talking and laughing from the nest room clearly at night.
The front desk gentleman is so kind and attentive, highly appreciated for his service. The breakfast is average and could be crowded during holidays.
It was absolutely amazing experience to stay here. The hotel is located very centre of tourist area with lots of choices of restaurants and cafes. The interior and the room were stunning. Limited time slots if check-in and out might be inconvenient for some, but we arrived and left during daytime, so it was not a problem for us.
The breakfast was also very tasty, albeit service was a bit inconsistent (the menu was provided on the first day but not on the second day and limited choice).
Overall, we had very good time and we would love to stay here again.
Very nice, well maintained hotel near the colonnade in Karlovy Vary.
Pros: large room, parking available in front of the hotel, great breakfast
Cons: staff who speak Czech poorly (Russian speaking), even though it is a spa hotel, we were not advised to go to the Spa because it was very crowded. If we want to go to the private spa, we have to pay an extra 100 euros! That is impossible! 🙈