A very satisfactory 3-star hotel. Everything is up to standard: clean, friendly staff, all the basic facilities are provided. The sauna and gym are the plus. The breakfast is amazing, plenty of section of food, but get there earlier if you want better choice of cakes and desserts. The location is perfect, right next to the central bus station and very close to the city centre. Overall a very pleasant stay.
Hotels in Estonia are always of high standard, so I am more critical towards this hotel. Most of the things are expected: plenty of food options for the breakfast, good quality service at the reception (plus the convenient online check in in advance so the actual process is easy and fast), well decorated hotel. The only improvement is the quality of the cleaning in the room: when I arrived at the room, I could notice some dirt in the toilet bowl and a bunch of hair on the surface in the bathroom. They can get my five star if they could pay more attention to when cleaning the room.
My experience was pleasant throughout my stay. The location of the hotel is great, right on Town Hall Square. The room was relatively clean with new amenities, although there wasn't a king size bed and we had to put two beds together. Breakfast is worth mentioning, with pancake, which I really liked, and very good yoghurt. It would have been a near perfect experience, but something incredible happened when I checked out. I missed a handbag in the room because of the large amount of luggage. I returned to the hotel two hours later to enquire and was told that ”nothing other than RUBBISH was left in the room”, which I was shocked to hear, as the bag contained at least one whole cigarette (which my friend had commissioned me to buy from a Chinese duty free shop), a whole box of Chinese tea, a bag of expensive Chinese hot pot base, some chocolates and other items! . I didn't call the police for time reasons, but I chose to publicise this fact here, which I think is a shame for any hotel.
SStef T.Hotels in Estonia are always of high standard, so I am more critical towards this hotel. Most of the things are expected: plenty of food options for the breakfast, good quality service at the reception (plus the convenient online check in in advance so the actual process is easy and fast), well decorated hotel. The only improvement is the quality of the cleaning in the room: when I arrived at the room, I could notice some dirt in the toilet bowl and a bunch of hair on the surface in the bathroom. They can get my five star if they could pay more attention to when cleaning the room.
SStef T.A very satisfactory 3-star hotel. Everything is up to standard: clean, friendly staff, all the basic facilities are provided. The sauna and gym are the plus. The breakfast is amazing, plenty of section of food, but get there earlier if you want better choice of cakes and desserts. The location is perfect, right next to the central bus station and very close to the city centre. Overall a very pleasant stay.
ゲゲストMy experience was pleasant throughout my stay. The location of the hotel is great, right on Town Hall Square. The room was relatively clean with new amenities, although there wasn't a king size bed and we had to put two beds together. Breakfast is worth mentioning, with pancake, which I really liked, and very good yoghurt. It would have been a near perfect experience, but something incredible happened when I checked out. I missed a handbag in the room because of the large amount of luggage. I returned to the hotel two hours later to enquire and was told that ”nothing other than RUBBISH was left in the room”, which I was shocked to hear, as the bag contained at least one whole cigarette (which my friend had commissioned me to buy from a Chinese duty free shop), a whole box of Chinese tea, a bag of expensive Chinese hot pot base, some chocolates and other items! . I didn't call the police for time reasons, but I chose to publicise this fact here, which I think is a shame for any hotel.