Beautiful hotel on the very center of Reims walking distance from the cathedral. Recently renovated. Big rooms, beautiful and user friendly design. Very clean. Nice spa, bar and restaurant areas. Very friendly and professional staff.
Das Hilton ist kein 4 Sterne Hotel, das Zimmer war bei der Ankunft wirklich kalt und wurde durch die Klimaanlage nicht wirklich wärmer. Zimmer war okay und sauber, aus der Dusche kam wenig Wasser und der Fön blies nur lauwarm . Zu dünne Decken im Bett im Winter. Frühstück war so lala, Kaffee war ausgezeichnet. Vieles war nicht nachgefüllt. Lage praktisch wenn man zur Weinmesse geht, da das Hotel genau gegenüber liegt . Schön und gemütlich ist anders. Die Rezeptionistin sind sehr freundlich.
L'emplacement de l'hôtel proche des rues piétonnes et commerçantes permet de se déplacer à pied.
Bonne literie Chambre propre Dommage que le revêtement du plafond dénote un peu avec le reste de la pièce (donne une impression de vétusté)
La mise à disposition de boissons et gâteaux à toute heure ainsi que l'”aperitivo” sont un plus durant le séjour et sont très appréciables
Le personnel est très accueillant et disponible
Très bon Séjour
The hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel.
Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours.
The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch.
That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
Hôtel dans un style « belle-époque » très bien situé très belles décorations intérieur
Petit-déjeuner très complet
Personnel très accueillant et bienveillant
Seul petit bémol la moquette et quelques tâches présentes
Je recommande tout de même fortement
とても良い
117件の口コミ
8.9/10
1泊あたり
AED 1,007
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8.5/10
とても良い
CChiuThe hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel.
Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours.
The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch.
That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
NNesly AudreyTrès déçu, je ne pensais pas que ça serait comme ça !
Le mobilier ainsi que la salle de bain font très ancien..
Niveau rapport qualité/prix je ne recommande pas
WWilson MC LimI had a fantastic stay at Hôtel Couvent du Franciscain Centre Ville! The hotel is located right in the heart of the city, making it incredibly convenient for exploring the local attractions. The room was clean, cozy, and well-equipped, offering a comfortable retreat after a day of sightseeing.
One of the standout features of this hotel is their excellent luggage storage service. They allowed us to securely store our luggage both before check-in and after check-out, which made our trip so much more convenient. It gave us the freedom to explore the city without worrying about carrying our bags around.
The staff were friendly and accommodating, always ready to assist with a smile. Another highlight was the delicious breakfast, which was fresh, varied, and reasonably priced—a great start to the day.
Overall, Hôtel Couvent du Franciscain Centre Ville offers great value for money, excellent service, and a prime location. I highly recommend it to anyone visiting the area and would definitely stay here again!