ゲゲストGreat location, excellent service, and a lovely breakfast!
The room was very clean and tidy, and the staff at breakfast were friendly and attentive. Breakfast was included in the price, which made the stay even better value.
There is a huge open field and a very clean river right next to the hotel. You can see people practising rowing, and walking along both sides of the river is really relaxing. There are also mallards and swans nearby, and you can buy special swan food from the hotel bar to feed them.
I originally chose this place because the town is close to Cambridge and the price was reasonable, but I ended up really enjoying the town itself. With such a beautiful location, good service, and affordable price, this hotel is definitely great value for money.
ゲゲストEverything else is fine. What's unpleasant is that I'm certain I left something in the room, but their staff said there was nothing left. I don't know if this is a cover-up or someone's lie.
ゲゲストHad trouble with hot water on shower control,very hot fine for me but would be concern for children
The control needs looking at
The room was very clean and the facilities were good would recommend to anyone
ゲゲストWhile the hotel itself and rooms are fine. You have to pay extra for parking which is clearly just for capitalist gains as it’s on property.
They advertise a pool (one of the main reasons we picked the hotel), which we were told on arrival has been closed for years, yet no thought to advertise this online was thought of? No instead they keep a picture of said swimming pool online when it would be a simple manner of taking one picture down to stop disappointment. They keep it up to attract visitors unfortunately.
The water in the room for shower and bath simply did not go hot, but rather a low lukewarm. Breakfast also cost £15 which we opted not to do due to competition prices being so much lower for the same thing.
Ultimately, it was a disappointing stay mainly due to their misinformation than the room itself.
ゲゲストSingle bed was small and not particularly comfortable, double bed was better, however there was mould on the bathroom ceiling and the toilet seat wasn’t attached properly. We were only given two towels although the room was booked for three. Otherwise, the room was clean enough and the service was very helpful. Free parking which wasn’t clear when booking.
ゲゲストIt was such a lovely stay at the holiday inn! First time with them and it was clean, quiet, staff was friendly and I was able to have great rest. Not a fan of the eggs at breakfast 🫣😂but all in all really great would do it again!