We stayed here this time for 3 nights. We had stayed here a couple of times before. The hotel maintains its hospitality, warmness and courtious reception of customers. It was quite easy to check in and out. The staff from front desk to housekeeping were friendlyand warm. There are little things that should be paid attention to such as the menu for breakfast.. Although the spread is good but there should be some variation/changes. Overall staying here you get value for your money.
A nice hotel but far from the city and tourist centers. The unfriendly security guards made us visitors feel like strangers, not guests. The cleanliness of the rooms is the best here, with spacious rooms and comfortable pillows that allowed us to sleep soundly.
My stay second time in the hotel , I pick this hotel again for its location near to Medan Station , for my convenience travelling to and from the airport. The staff at the reception is polite and responsive. I book a room package with breakfast and it is good value for convenience not having to go out. The room I check in was a twin room and I consider its very clean. It would be better if some coffee making facilities be added to the room.