It was a very very pleasant day. All of the staff is very courteous and they look after their guest so well, especially at the front desk, miss bharti sharma and ms jaswinder. Restaurant staff was also very courteous. They took care of the guest so well in the breakfast time.
Brilliant clean hotel , breakfast was nice the only problem we had was the swimming pool was out of use
And that was the downfall as was looking forward to relax in the pool
I would like to sincerely thank Mr. Sandeep for his excellent assistance in arranging our travel, and a special appreciation to Mr. Harman, our limo driver, who took great care of us throughout the three days. His dedication, hospitality, and passion for his work were truly commendable.
However, there are a few points I would like to highlight for improvement. During check-in, which was quite late at around 11 p.m., we did not receive the usual Taj hospitality gestures such as a cold towel, welcome drink, or a warm welcoming approach. This may have been an oversight, but I hope the team can ensure such details are well taken care of for future guests, regardless of the check-in time.
The breakfast experience was overall good, with attentive service. That said, the variety and taste of the food could be further enhanced. Similarly, at the Chinese restaurant, while the food was satisfactory, both the flavor and the portion size left room for improvement.
On the positive side, the room was comfortable and well-maintained, meeting our expectations.
Overall, we had a pleasant stay, and with a few refinements, the experience could be even more exceptional in true Taj style.
Stayed for 5 nights in the deluxe room. The room is well equipped and everything worked as it should. The clean is cleaned daily. At breakfast no egg dishes are available as pure veg only … there are options of fresh fruit, parotha’s, yogurt, dall and rice, cereal and muesli, toast, Tea and juices. Tried a couple of the in-room Italian menu veg and non-veg dishes (it was too hot to have it in their Italian rooftop restaurant) and they were delicious. There are also options of veg and non-veg Indian menu. All cooked fresh. So plenty of choice. There are shops/cinema/eateries within walking distance. Overall it was a good stay.
Stay was great clean rooms good quality fixtures. Top class stay. Rakesh kirti prabanjan kiran were really helpful and greeted us with a smile. All in all hassle free stay.
I recently had the pleasure of staying at thisHotel, and I must say, it exceeded all my expectations! From the moment I walked in, the warm and welcoming staff made me feel right at home. The check-in process was smooth and efficient, and I was pleasantly surprised by the complimentary welcome drink.
The room was spacious, clean, and beautifully decorated. The bed was incredibly comfortable, ensuring a restful night's sleep.
The hotel's amenities were top- notch. Overall, my experience at Hotel was nothing short of fantastic. I highly recommend it to anyone looking for a relaxing getaway, and I can't wait to return!
The room was spacious and clean. The location was excellent, offering great convenience. It was close to shopping areas and had easy access to food options. The breakfast was excellent, and the dining area was large. The staff were friendly and helpful.
SSinitaChopraOur stay at Four Points by Sheraton Amritsar, Mall Road was outstanding in every way. The service is truly way above expectations — warm, attentive, and consistently professional.
A special mention to Mr. Raghav Mehta and the entire Front Office team for their exceptional care and leadership. The restaurant staff were equally impressive, and the bell boy and security team ensured we felt welcomed and well looked after from the moment we arrived.
The rooms were extremely comfortable, spotlessly clean, and thoughtfully prepared. After a long journey, we had the most refreshing snooze — exactly what we needed. The food was excellent, and the gym facilities were well-maintained and convenient.
An all-round 10/10 experience — we highly recommend this hotel for anyone visiting Amritsar.
ゲゲストITC Raja Sansi is a wonderful property and our stay was good. The staff was professional and warm. Food was good too!
Access to the room and privacy needs significant improvement.
The ground floor rooms are unable to sit with curtains open. Even with the sheers closed, there is complete.visibility inside.
Further small housekeeping gaps like mini bar not working and not stocked, just one towel in the bathroom despite double occupancy etc were some gaps.
VVk ravendara kumaraI would like to sincerely thank Mr. Sandeep for his excellent assistance in arranging our travel, and a special appreciation to Mr. Harman, our limo driver, who took great care of us throughout the three days. His dedication, hospitality, and passion for his work were truly commendable.
However, there are a few points I would like to highlight for improvement. During check-in, which was quite late at around 11 p.m., we did not receive the usual Taj hospitality gestures such as a cold towel, welcome drink, or a warm welcoming approach. This may have been an oversight, but I hope the team can ensure such details are well taken care of for future guests, regardless of the check-in time.
The breakfast experience was overall good, with attentive service. That said, the variety and taste of the food could be further enhanced. Similarly, at the Chinese restaurant, while the food was satisfactory, both the flavor and the portion size left room for improvement.
On the positive side, the room was comfortable and well-maintained, meeting our expectations.
Overall, we had a pleasant stay, and with a few refinements, the experience could be even more exceptional in true Taj style.
KKevin GurbaniMy 1st time in Amritsar and had a wonderful time at holiday inn hotel,the staff of the hotel was top notch and made me feel very comfortable and welcoming thanks to neeraj at the reception ..the rooms were huge and got upgraded to the deluxe room..special thanks to mr Raghav Sharma(Duty Manager)who went out of his way to make sure i was comfortable and also to Jaykrishna ,kanta, sohan at the resto who attended to all my needs very well..and for the help desk ppl all were very well…will definitely come back to Amritsar and will always stay at Holiday Inn..i would highly recommend this hotel to everyone..and also this hotel should for sure get a 5 star rating⭐️⭐️⭐️⭐️⭐️(Kevin Gurbani-Jakarta Indonesia)