Some staff are very helpful, we stayed for 3 nights they gave us only 2 water bottled. No glass,no kettle, no coffee phone is not working. Internet was very bad we have to stay near at the door just to get wifi, but once we moved to tv side Internet gone.Hope they will add some staff to make up rooms, seems not enough because we ask to make up our room since morning but they came at 5:30pm Stayed at pool view room, it was beautiful and amazing view anyway 🙂
The hotel is average and in a quite location. The building structure still look new, only no elevator. My only feed back is the staff need more attentions in checking the room when ready for new guest to use the room. A used a half bottle remaining beer still inside the small refrigerator, and I saw 1 cockroach inside the room was able to eliminate it. And I told it to one of the hotel staff in the hallway while cleaning and show it. Overall, I had a good rest in my room.
From the moment we arrived, the front desk staff were professional, patient, and helpful. We arrived at varying times due to shift rotations, and the staff accommodated our check-ins and room assignments efficiently. They were understanding of our group’s needs and provided quick assistance when we required extra keycards, directions to nearby stores, and help with logistics such as early morning check-outs.
The rooms were clean, comfortable, and surprisingly quiet, even though some of us had to sleep during daytime hours after night shifts. The air conditioning worked well and was easy to adjust — very important for technicians coming in from long hours in server rooms or outdoor installations.
The workspace setup in the rooms was decent, with desks and accessible power outlets. However, more ergonomic chairs and adjustable lighting would be a major improvement for those of us who have to log in remotely and work through tickets or troubleshooting after hours.
Wi-Fi performance was fair overall — adequate for emails, documentation, and remote access to most of our systems. That said, we did encounter intermittent connection issues during peak hours, which caused delays in remote diagnostic sessions. A dedicated high-speed option for business users would be a valuable addition.
Breakfast was solid, with a good mix of hot and cold items. However, as many of us work early mornings or late nights, more flexible dining hours — or at least a 24/7 grab-and-go station — would have made a big difference. Several times we returned late from jobs and had limited food options available. Having microwaves in all rooms (not just suites) would also help, especially for reheating meals during odd hours.
Parking was sufficient for our work vehicles and easy to access, which saved us time during morning departures. Being able to come and go at any hour without hassle made our daily schedules much smoother. We also appreciated that the hotel is located close to supply stores and quick-service restaurants.
Casa Familia Hotel Restaurant Cafe & Events Placeに滞在すると、オーロラを探索するのに最適な場所に滞在することになります。
この宿泊施設にはレストランがあります。滞在中のちょっとしたお食事に、ぜひお立ち寄りください。 休憩時間には、バーでドリンクを飲んだり、カフェのコーヒーで元気を取り戻しましょう。
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