The location is good but the sign board of the hotel was not clearly visible so it’s easily to miss out. The Kang bedroom was very cold as the heater was not controllable and not warmth. The TV wasn’t working and was told that there’s a technical issue with the missing signal card. There’s no separation of dry and wet area in the toilet and the whole toilet will get wet when one shower plus the drainage was so poor till the floor stay flooded the entire night. Breakfast was below average like plain steamed bun with no fillings, plain porridge with salted pickles, hard boiled eggs and oily sweet pastry like the ********* Sun Biscuits alike.
ゲゲストExcellent service, fast response to all inquires. The hotel is in charge of taking you to the train station, as well as to the ski lift. Nice interior and comfortable rooms. It would be great to have a dryer for ski equipment, either in the room or just in the hotel.
NnurelyaWe love staying at Snow Village so much and decided to stay there for 4D3N. Chosen Xinfu Inn after long consideration. We are family of 6 with young kids so we prioritize a place where kids can enjoy playing snow to the fullest. The view was so nice. There is frozen river in front of the inn and a hill at the back of the inn with the snow slides made by the host with a nice landscaping. The host really helpful and treated us like their family-guest. Communication before the stay and during the stay was using WeChat and Google translate 😅. They helped to book bus from Harbin-Xuegu (Snow Village), pay direct to them (CN¥80 one way) using Alipay. They have 2 inns. The first room we booked was the new inn which around 800metres from the main inn. The new inn has modern kang bed and toilet but no play area and lawn to play snow, we have decided to move to the main inn and the host and hostess are happy to move us to the main inn. But the room in the main inn more traditional. The kang bed using old fashioned heating method - wood-burning-stove with bricks that retain the heat. It was very hot with just a layer of thick quilts. Feels like a hot sauna when laying on it. So we can't really sleep at night when the heat still ”fresh”, especially at the side of the bed where the wood is burned. If you sleep at the end of the bed it is much better. And for us personally with one layer of quilt the bed is so hard and not comfortable but it is good experience to live like the locals. The kids really love the snow slides built by the host at the back of the inn. Since we are Muslim, we informed the hostess to prepare food that we can eat - rice, eggs and tofu. The hostess all really understanding and always friendly and loves to play with the kids. The host helped took a nice picture of us with firework but we missed to have a picture playing hot water turned ice. The host helped to book a bus to Snow Town on the third day. Departed at 1pm and back to the Snow Village at 8pm. All the charted bus from Harbin or to Snow Town will come pickup at the front of the inn. Really convenient. We did not go to Wusonglin, instead we went to the local play area where we can play anytime anyday with only one time entrace fees. It just besides the new inn and there are skis, snowboard, snow mobile, ice skating and many mores. With kids, it is really recommended. We truly enjoyed staying at Xinfu inn and will come back in future maybe in other seasons to enjoy the view of the river.