Our family occasionally come to Hot Springs Valley and we stayed at different hotels. Phoenix has an impressive design of the lobby. We came for a short family relax stay to enjoy the hot springs and had overall a pleasant experience. Despite the hotel itself is not so new, it's a nice place to stay thanks to the helpful staff and a great garden where kids can play. A restaurant provides a Hubei signature dishes. To get to the hatstrings the reception is providing a cart with a driver, which is a warm and welcoming gesture.
ゲゲストThe hotel interior is really beautiful with strong chinese culture. We had activites at night 7.30 pm, learning about taoism culture and some taichi moves. I also tried copying scriptures, really fun. The lobby and tea seats were really beautiful. The hotel also provides evening desserts such as boiled red bean and other drink which I don't know the name.
From my room window I could sunrise, but the next day was cloudy and nanyan palace was folded in thick fog which gave misterious yet calming feeling. Bathroom was clean, which I was glad for (really important for me).
Breakfast was delicious (I love the wonton soup) and the staff were all very friendly. Next time if I have chance to visit Wudang Mountain again, I will definitely stay in this hotel again.
BBelitskay TravelA good hotel with excellent service! The staff doesn't speak English, but they are very welcoming and friendly. They helped us with all our questions using a translator. There's a laundry room and a gym on the 16th floor. The only disappointing thing was the cleaning. The rooms are new, but quite dirty. The floor is sticky, and there was ash in the toilet as soon as we checked in, and it wasn't cleaned during our entire stay.
ゲゲストThe Hotel is located in a Building that consists of 5 hotels, and it takes the top several floors, which makes a really nice view of the city. Room is clean and the bed is really comfortable. Really like the memory foam pillow and have a really good sleep. The staffs are really nice and helpful. Recommended Hotel and will stay there again if I visit Wuahn in the future.
KKimmyExcellent location, we both enjoyed our stay. Such beautiful building. Our booking even includes cheongsam experience for free.. that was fun n memorable:) Special mention to Xiao Kan for going all out to help us when our package didn’t arrive on time, she helped us to call, translate, book taxi n spoke to the store. Thank you so much..much appreciated your effort 😊
重重新出發Rediscover JourneyHotel facilities are great, staff are friendly especially the front desk agent Mia, she gave us a room that we requested and great support during our stay, will definitely be back next time to for her. Anyhow, other agent like Summer needs some improvement thought with bigger smile and greeting to guests upon arrival and greeting when meeting each time.