ホテル全体としては5つ星ホテルですが、私たちが宿泊したエグゼクティブルームのバスルームはとても広く、ベッドルームエリアは比較的狭かったですが、全体の景色は日当たりがよく開放的でした。エグゼクティブフロアのラウンジ。非常に平均的で、人も食べ物も少なく、サービスは認識されておらず、ゲストの質は三日三晩お腹を空かせていたようです。ホテルの6階にある中華料理はとても美味しかったです。 、サービスは細心の注意を払って整っていて、普通のウェイターに対するマネージャーの質、子供たちや顧客への細心の注意を払った挨拶、食べ物は平均的な品質で、価格は平均的です、私は特にマネージャーのダニーさんに電話しました。その日は料理の提供の際にコミュニケーションが足りなかったのかもしれませんが、フロントのウェイターがとても丁寧に対応してくれたので、大人も子供もとても楽しそうに食べていました。 in China 22 私の毎年の出張の中で最高の管理とサービスの質です。これほど長いレビューを書いたのは初めてです。
BBelitskay TravelA good hotel with excellent service! The staff doesn't speak English, but they are very welcoming and friendly. They helped us with all our questions using a translator. There's a laundry room and a gym on the 16th floor. The only disappointing thing was the cleaning. The rooms are new, but quite dirty. The floor is sticky, and there was ash in the toilet as soon as we checked in, and it wasn't cleaned during our entire stay.
KkillymikeQuanji Hotel, Xiangyang review
I spent two nights at Quanji Hotel in Xiangyang, and I left with a mix of impressions some solid wins, one or two quirks, and a sense that this place knows what travelers like me actually want after a long day of sightseeing or meetings.
First impressions
- Exterior and lobby: Modern, clean, and uncluttered. The lobby feels calm, not trying too hard to impress you, which is nice after a long train ride. The check-in process was smooth, with staff who spoke enough English to help, but not so much that you felt talked down to.
- Location: Pretty convenient depending on what you’re here for. It isn’t in the center of Xiangyang’s busiest streets, but you’re within a comfortable walk or short ride to key spots, plus there are eateries nearby that aren’t overhyped tourist traps.
Room and comfort
- The room itself was a solid 4-star vibe: tidy, well-lit, and surprisingly quiet for a hotel in what feels like a busy area. The bed was comfortable—firm enough to support a good night’s sleep but soft enough that you don’t feel like you’re lying on a board.
- Amenities: Decent desk space if you’re traveling for work, reliable Wi-Fi, and a reasonable layout. The bathroom was clean with good water pressure and a practical layout. A few small things felt a touch “budget-first” like standard toiletries and a shower curtain rather than a glass enclosure—but nothing deal-breaking.
- Cleanliness: Overall good. Housekeeping did a thorough job during my stay, and I didn’t notice any telltale corners being overlooked. It’s the kind of place where you feel comfortable dropping your gear and not worrying about dirt or mess.
Service
- Front desk and staff: Friendly and helpful. They stood by for recommendations on dining and local spots without turning the conversation into a sales pitch. When I asked for directions or a printout of an itinerary, they were efficient and patient.
- Housekeeping: Prompt and discreet. No intrusions at odd hours, which I appreciated.
IIvy_Oh1. Hotel location is perfect as the Three Gorges Tourist Center is just diagonal opposite the hotel, and Wanda Shopping Mall is also just next to it.
2. The hotel is new, and the smell of the new wooden furniture is too strong and I guess that's why some of the doors of the unoccupied room (included mine) were open which I personally felt a bit uncomfortable as any guess may just step in to any room to do something silly.
3. I stayed for 3 nights, and 1st 2 nights was ok but on the 3rd night, someone checked-in and occupied next to my room, I was in the middle of my sleep and suddenly a piercing sound entered my ears, the sound last for almost 1 min and it seems not ending and so I contacted the counter to seek for help, the counter staff explained that the location of the toilet of room# 1310 is next to the bedframe of room# 1309, they can send me the ear plug for time being and let me change the room the next day. I told them I will be checking out the next day and I am not use to sleep with an ear plug, I hope the sound will end soon and I also tell the staff to escalate this matter up. During my check-out, the counter staff had asked how was my stay and I told her the incident too. I told her that I am not happy especially when the hotel said they can help me to change the room on the next day, my comment was if the hotel already know of this problem, so why are they still arrange guest to stay in room# 1310?? At the end of the day, I am being given some snacks and small souvenirs and 2 bottles of mineral water as compensation.
My question to the hotel: why put the blame on the design/layout and not employee training?? Why you know this is the problem but yet still allow the problematic room to be occupied?
For the seek of the reputation of the hotel, please shut down the problematic room until you fixed the problem!