Had an alright stay. Service was brilliant especially during breakfast. Delicious food, cooked very nicely. Kind and talkative staff, friendly attitude.
Hotel room was very cramped and small. The radiator in the bathroom was filthy and there was a strong smell of cigarettes lingering mostly in the bathroom. There was a sticky bit of dirt on the duvet like someone had eaten sweets and wiped their hands on the duvet afterwards. The mattress was very comfortable, tv was great. You could hear the noise downstairs but it wasn’t a disturbance. Loud outside but that’s the high street for you. Overall, a decent stay. Cleanliness could be improved. Would stay again.
Room dirty.
Dusty floors and skirting.
The walls had been painted around the TV and headboard. Cracks in the ceiling which had been painted over. Stains on the throw on the bed possibly blood?
Reported this via email and reception and have still not received a reply.
Hotel was very comfortable and clean. On the website it was listed along with other hotels as breakfast included but this wasn’t the case with the Pilgrim Hotel when we arrived we told the breakfast was an extra.
Great service, friendly and helpful staff, the room was clean and well kept. The bed was rather old and creaky, but otherwise comfortable.
Always enjoy staying at hotels and inns with a lot of history, this is certainly one of them!
Overall great service and very clean! The staff were all very friendly and hospitable also.
Will be more than happy to stay again if I were to travel back to the area.