Refurbished old hotel
Advantage - bigger size rooms w super king size bed, nice swimming pool and big lobby
Disadvange - since old hotel, some of the fittings are old
Location is good for food but near crossroad, thus noisy
All the staff are friendly and helpful. Good hotel to consider
We stayed here just for one night before catching the train the next day. The room itself was nice, clean, and the bed was comfortable, which was perfect for a short stay.
However, all the rooms open directly onto the main lobby, so it gets very noisy early in the morning. If you’re a light sleeper, this can definitely be disturbing. There’s also a very large dehumidifier in the corridor that makes a constant, unpleasant noise.
Had pleasant stay for 1 night , the location is excellent, staff were all very friendly and breakfast was a nice way to start the day, would definitely recommend for the location and friendly service especially for family with young children
匿匿名ユーザーThe importance of welcoming guests who attend by a security guard or receptionist.
- The check-in process is smooth, good and requests are fulfilled.
- clean and tidy rooms, amenities available.
- TV channels are very bad, TV broadcasts are difficult to watch.
- the swimming pool was very busy and full, there were no officers on duty, the pool floor was very dirty with food and water waste, there were no officers to clean the area. There are not enough changing rooms for crowded conditions.
- The corridor floor is muddy and watery due to visitors.
- In the breakfast restaurant, many of the menus are out of stock, there are no seats because it is full of visitors, many people fight over food like village people who never eat well.
- the checkout process was good and there were no problems.
Hopefully in the future it will be more organized and improved for the better.
nice stay in swissbelin, thank you.
MMike_ChanRefurbished old hotel
Advantage - bigger size rooms w super king size bed, nice swimming pool and big lobby
Disadvange - since old hotel, some of the fittings are old
Location is good for food but near crossroad, thus noisy
All the staff are friendly and helpful. Good hotel to consider
TThi Phuong LamThe hotel staffs are very friendly and helpful. Hotel is about 10 minutes from Kuala Namu airport and airport drop off is provided free of charge at scheduled times