ジャマイカセントアンドルーズで、朝食のあるホテル

I asked a quite room then their met my expectation and house keeping very responsible and make up clean and confort room Nice stay. Ocean beside the street.

それは良いです。今年は朝食を食べませんでした。昨年は悪くなかった。価格は安く、チャングルに満足しています。オーナーは日本人で、屋外スイミングプールを持っています。入浴できます。周辺の交通は便利です。

Our flight was late and we got to the hotel sometime after 9 pm. when we reached the hotel, the hotel staff advised us that they had computer problems and could not check us in. We waited over 1 hour to find out that they had given away our reservation. We tried to get something to eat while the hotel staff tried to find us another room, but the kitchen closed at 10 pm and we were very hungry. They tried to accommodate us and let us order 2 salads to go which took 30-45 mins. When we finally got our salads and we also got notice that they found us a room for the night. When we got to our room, it was very nice. They gave us the executive suite for the night which eased my dissatisfaction in their service for the night. The next day, I asked if we could stay in the Executive suite for the rest of my stay without any additional cost since they could not find us another room as i had originally booked. they agreed and my aunt and i had a great time for 1 full day. On our 3rd day when we returned back to the hotel room after being out the full day, we noticed load machine like sound coming from the room since we were on the 10th floor. Then we notice the sofa seat was wet and water on the floor. Then we noticed water coming from the ceiling running down from the ceiling down the wall and over by the living area and by the bar area. It was crazy. I had to call the front desk and report it. They sent up someone to evaluate and then when they saw it, they called the manager or engineer to take a look. It appears that work was being done on the roof and the water came down into the suite and made a mess of the furniture and floor. The engineer apologized for the inconvenience but and then left. We were left in the room with water all over the floor and unable to use the living room. We ended up having to call the front desk to have then send someone to clean up the water on the floor and on the furniture. We ended up eating in our bedrooms. When we checked out, i mentioned to the hotel staff about the inconvenience we had with the water and the staff was sympathetic but no apologies or offer to give a discount or anything. I decided i would not return to this hotel again. I would not recommend this hotel to anyone especially with the experience we had.

カスタマーサービスはフレンドリーでプロフェッショナルで、とても親切でした。部屋は快適で比較的きれいでしたが、床とカーペットは掃除も掃除もされず、シーツと毛布はゴミの匂いがしましたが、きれいに見えました。レストランはジャマイカとアメリカンスタイルの朝食が混ざった朝食に最適でした。プールやジムを利用しなかったので評価できませんでしたが、全体的には楽しいホテルでした。このホテルをもう一度予約します。

The accommodation was not as depicted. First there is no couch in the room and we did not get a room with a balcony as requested. I went there a day before we checked in and spoke with a lady at the front desk on Thursday the 23rd, since the rest of my family was coming in on the 24th. She assured me that we will be on the same floor, the rooms we requested was available. On check in, none of this occurred and she never relayed our request. The room was barebone, the receptionist told us the photos shown on the websites needs to be taken down. Towels were skimpy, one has to beg for extra towels for a party of four. Fridge was unplugged and empty ! Initially on arrival, I small bottle of water given to each person on arrival and that was it ! For the stay ! One has to beg to get water. We ended up buying at the supermarket. The security was good. Exterior gardens need to be maintained. The linens have seen better days. The tiled floor was dirty in the room. We carried bedroom booties and they were so dirty from the floor that we had to discarded them before we left. Some cafeteria employees are nice, others are grumpy and slow. This would be nice place, if only they could upgrade the furniture and maintained the exterior. It takes for ever for the hot water to appear ! Location is the best-selling point for this small hotel. Security is 👍 great.

場所は新しい CBD に近く、数百メートル先に大型スーパーマーケットがあります。近くには安くて美味しい地元のジャマイカ料理レストランもあり、味も悪くありません。部屋の設備は少し古いですが、とても清潔です。プールはありますが、メンテナンス中のためご利用いただけません。

My Experience @ The Hotel was Excellent, The staff was courteous, kind, very willing to help with whatever you ask of. Everything was good. I love to stay.. And I will recommend it to anyone.

スペインのコートホテルは期待に完全に一致しました。朝食は素晴らしいものでした - 大陸のオプションと地元の料金の両方。スタッフは一般的に、私たちのレンタカーを手伝って、一般的に快適で歓迎されているアドバイスを提供するのにもっと役に立ちませんでした。素晴らしい滞在をありがとう!