the good thing,hotel is center of Kota Bahru.bed is comfortable.aircond is good.lift working good and not crowded when we there.there is a gym also.
restaurant is just side of hotel,food no issue at all.there is convenience shop in the hotel.near hotel also Ghibli Coffee,nice for hang out.
the minus,no water bottle inside the room.if extra pillow will be much better.
oveall,we stayed multiple times at this hotel and never regret to repeat again.
Check in was quite late. Took 30 minutes just for us to check in. We had to wait at the lobby. After driving 6-8 hours from KL, and really wanted to check in the room to freshen up, being tired and exhausted, this really tested our patience.
Thank god there was kids play area at the lobby. So my girl 6yo could entertain herself after sleeping in the car along the journey.
So that was good.
The room was okay, not too big no too small. The toilet and shower was only divided by Glass door, wish they had a closed area for the toilet.
Location was strategic as it’s near to Pasar Siti Khadijah.
Came to attend a friend’s wedding and got to shop some local stuffs as well. Food in Kelantan not as good as before.. Went to Ulam Cikgu, and the food was not that good. Tasted better at Singgey Budu and Meghek in KL.
Room – Tidy and clean, but the air conditioner was not functioning well. It was not cold enough.
Bathroom – The pipe was leaking, and the sink water pressure was too low. The amenities provided were only shampoo and shower gel. No toothbrush was supplied.
Indoor Pool – The water was too cloudy.
Ambience – The room was not soundproof. Since the hotel is located near the main road, noise from outside was quite loud and may disturb your sleep.
Overall – The hotel building is quite old and in need of some maintenance. Although the room was tidy and clean, several facilities were not functioning properly, including the air conditioning and some bathroom fixtures. The indoor pool was also not well maintained. Additionally, the noise from the nearby main road may disturb light sleepers as the rooms are not fully soundproof. Overall, the stay was average, but improvements are needed to enhance guest comfort and experience.
Really satisfied with this hotel. Located near to mall which is lifesaver for picky eater like me. On top of that, staff is really kind, helpful and friendly as well. However, it quite confusing about the elevator but still under control as i managed to go up for pool! Please consider this hotel when visit Kelantan
Usaha saya nak tukar tarikh check in dari 25.12.2025 kepada tarikh 26.12.2025 tidak diluluskan pehak Hotel walaupun saya apply penukaran 2 minggu sebelum tarikh yg dibenarkan UTK dapat free cencelation.
Saya call pehak Hotel.
Hotel minta call Trip Com
Saya call Help desk Trip.Com....mereka kata mereka boleh bantu jika hotel setuju.
Saya call sekali lagi pehak Hotel...mereka maklum tak terima apa apa call dari Trip.Com.
Saya tetap check in 26.12.2026
3H2M
ゲゲストReally satisfied with this hotel. Located near to mall which is lifesaver for picky eater like me. On top of that, staff is really kind, helpful and friendly as well. However, it quite confusing about the elevator but still under control as i managed to go up for pool! Please consider this hotel when visit Kelantan
ゲゲストCheck in was quite late. Took 30 minutes just for us to check in. We had to wait at the lobby. After driving 6-8 hours from KL, and really wanted to check in the room to freshen up, being tired and exhausted, this really tested our patience.
Thank god there was kids play area at the lobby. So my girl 6yo could entertain herself after sleeping in the car along the journey.
So that was good.
The room was okay, not too big no too small. The toilet and shower was only divided by Glass door, wish they had a closed area for the toilet.
Location was strategic as it’s near to Pasar Siti Khadijah.
Came to attend a friend’s wedding and got to shop some local stuffs as well. Food in Kelantan not as good as before.. Went to Ulam Cikgu, and the food was not that good. Tasted better at Singgey Budu and Meghek in KL.
ゲゲストRoom – Tidy and clean, but the air conditioner was not functioning well. It was not cold enough.
Bathroom – The pipe was leaking, and the sink water pressure was too low. The amenities provided were only shampoo and shower gel. No toothbrush was supplied.
Indoor Pool – The water was too cloudy.
Ambience – The room was not soundproof. Since the hotel is located near the main road, noise from outside was quite loud and may disturb your sleep.
Overall – The hotel building is quite old and in need of some maintenance. Although the room was tidy and clean, several facilities were not functioning properly, including the air conditioning and some bathroom fixtures. The indoor pool was also not well maintained. Additionally, the noise from the nearby main road may disturb light sleepers as the rooms are not fully soundproof. Overall, the stay was average, but improvements are needed to enhance guest comfort and experience.