The room and overall environment were beautiful, peaceful, and very comfortable. However, during my stay, I experienced several issues with the water supply in the bathroom. The problem happened multiple times, and I had to contact the maintenance staff more than five times. There were even some misunderstandings and discussions regarding fixing the issue and changing rooms.
Thankfully, the staff managed the situation professionally in the end and provided complimentary breakfast as compensation, which I truly appreciated. Despite the inconvenience, I still enjoyed my stay because the hotel itself is truly beautiful and relaxing. I would definitely come back again in the future, hoping for an even better experience next time!
5 人家族で旅行する私にとって、居心地の良い滞在環境です。清潔で新しい電化製品があり、娯楽用のスマート TV を備えた初めてのホテルなので、子供連れの旅行には本当に助かります。市の中心部に位置し、観光スポットのパサール パヤンや市内の有名な飲食店の近くにあります。ホテルから徒歩 100 ~ 200 m です。
lokasi ok, center of town near new shopping mall. Food also easy to get. this booking is good value for money. Breakfast is acceptable. Room and public areas are clean. Staff ok
ゲゲストlokasi ok, center of town near new shopping mall. Food also easy to get. this booking is good value for money. Breakfast is acceptable. Room and public areas are clean. Staff ok
AAyeen NurmanThe room and overall environment were beautiful, peaceful, and very comfortable. However, during my stay, I experienced several issues with the water supply in the bathroom. The problem happened multiple times, and I had to contact the maintenance staff more than five times. There were even some misunderstandings and discussions regarding fixing the issue and changing rooms.
Thankfully, the staff managed the situation professionally in the end and provided complimentary breakfast as compensation, which I truly appreciated. Despite the inconvenience, I still enjoyed my stay because the hotel itself is truly beautiful and relaxing. I would definitely come back again in the future, hoping for an even better experience next time!