Despite the design of the hotel are good, with many different choices of restaurants but I need to complain the counter staffs' service.
Moving slow and face look cold, not active nor friendly, suggest to have some training to enhance their attitude and procedure. I visit twice but each time we took long time when check-in. Otherwise the room and facilities are okay. Not very recommended until they could improve service quality and staffs attitude.
The hotel was good overall. The coffee is not great but that’s usual in Pakistan. Room service was a bit disappointing - I ordered a margarita pizza and club sandwich - both were pretty bland and uninspiring. They tried to charge me for breakfast at check-out but pointed out it was included in my trip.com booking. They corrected the charge but I would have expected they get this sort of thing right before presenting me for a bill that is not correct!
Excellent 5 star hotel with exceptional staff. I had the pleasure of a young lady from guest relations help me with an internal flight ticket issue I had, and she also helped me book some business class coach tickets to Islamabad showing me considerable care.
All the staff are kind and courteous and will do the upmost to help hotel guests.
Rooms are well appointed and the beds are very comfortable.
Gym was large with good equipment for cardio weights., whilst the pool was perfectly temperature controlled.
I genuinely was surprised and impressed with how good this hotel is and I would definitely go back in a heart beat.
It was beyond my expectations in such a attractive price
And I cam to know they have multiple sites
So they are all over the city
Plenty of space to park your cars
Multiple rooms options hot water also avalaible amazingly
The best thing is the reception and the found house keeping staff
They are ready to serve and ready to make u comfort
As much there in capacity
ROOMS ARE EXACT AS AS THEY SHOWN ON PICTURE
HIGHLY RECOMMENDED
I had a great stay at Royal Swiss Lahore—its location next to the airport was super convenient. I felt completely secure, and the staff provided excellent service throughout. The food was delicious, and everything was clean and well-managed. Though on the arrival day they provided me room which didn’t match with descriptions.
IImran LondonExcellent 5 star hotel with exceptional staff. I had the pleasure of a young lady from guest relations help me with an internal flight ticket issue I had, and she also helped me book some business class coach tickets to Islamabad showing me considerable care.
All the staff are kind and courteous and will do the upmost to help hotel guests.
Rooms are well appointed and the beds are very comfortable.
Gym was large with good equipment for cardio weights., whilst the pool was perfectly temperature controlled.
I genuinely was surprised and impressed with how good this hotel is and I would definitely go back in a heart beat.
ZZAHID-IQBooked a room from *********** the room was noisy and the view was in Parking lot of hotel.
Room was clean and service was good. The was only the Parking and noise cancelable windows.