What a great location! Got stuck from a snow storm and this was the nearest to me. I was able to walk to a nice shopping place where there was TJ Maxx and Ross. Literally right next to it. It was a night well spent!
I always enjoy staying at this hotel. It's clean and comfortable, and it comes with a wonderful breakfast! Staff is friendly and very helpful when needed. The beds are very comfortable, and a blankets are warm!
ゲゲストFinding and getting into the motel is fairly easy as it is on Hwy 76. The main lobby is very clean and welcoming as are the staff. I did note that they had a No vacancy sign taped to the door, so that let me know they were a popular spot on the strip. We got there a little early, and there wasnt a guarantee that our room would be ready but the lady was very nice and was able to get us in without an issue. Process was quick and easy and we were assigned room 1121, ground floor, furthest away from the main road, on the backside of the building. We parked, used the key easily (just tap and go), and walked in. The smell made it obvious to us that there had been a major flood or leak because it reeked of attempts to cover the smell of mold and mildew. We could see water damage everywhere and even the sheets on the bed were damp due to excessive moisture in the air. We have worked restoration from flooding and could distinctly smell something reminiscent of an ozone machine. The air unit was black and broken in pieces, but it still worked, for which we were grateful. The carpets were dirty and in a serious need to be cleaned although by the door had the worst of it. The silicone in the bathroom is seriously moldy and, at best, needs to be replaced and at worst scrubbed with a mildew cleaner like Lysol mold and mildew. The in room fridge had serious condensation on the inside so we figured that it had been giving them issues. It wasn't until the next morning that we noticed the patch job in the ceiling over by the door that it occurred to us that that is the bathroom of the floor above us and that there was a major leak that way. Overall, I have paid less for better rooms and if there had been an option, I would have asked for a different room. If not for the fact that we knew we would not be getting a refund, we probably would have left and went somewhere else. The staff were wonderful to interact with, but the room itself was not worth the visit. Its a flip coin or maybe a desperate act that will get us to book there again. Oh! Major gap in the door and the glass in the window to the room was cracked! Shower head was gross and growing stuff too.
ゲゲストTwo of the main things I looked for when booking was a pool and free parking. The pool was indoors which was fine. Was surprised to see how small it was and was a big let down that it was so freezing we couldn’t enjoy it at all. So it was a let down that one of the main reasons I booked here we didn’t get to use the pool. This place does have newer furniture in its rooms but the floor throughout and the furniture it the lobby is just stained up and dingy. The signs on 1st floor for ice machine/vending are wrong. Asked a rude house keeper that was upset bc I guess I interrupted her cleaning. She had told me it was around the corner…. The out of order machine was on the other side of the building. I finally found me an ice machine on next floor. The people at the front desk are very nice and courteous. Really nice. But wish they had explained more on their parking so that I didn’t end up with a ticket each day I was there. So they have no free parking lots at the moment. You either have to park in their drop off zone are a section of street parking on the side. The other lots available you have to pay per day. Due to this I found a spot on the side (side street parking as they suggested) and I didn’t move my car. I kept it there the entire time and walked everywhere I needed to go. Well when I went to leave I had parking tickets racked up for several days. I went in and asked them if that was there parking as told previously and they said yes. I told them about the tickets and they said it was managed by the city and u have to back in or get a ticket. That would be nice to know when you offer that as a parking suggestion. I go out to lot to see if there was a sign. There was a sign many spots down that in the direction I was coming from wouldn’t have seen. I also looked all almost every vehicle was parked wrong way so obviously they weren’t told or didn’t see sign either. I started warning those I could. $30 a day ticket city it making a lot of money of that small parking section from out of towners etc that don’t know ST Louis parking laws …. The hotel won’t warn u of this and they know. Besides these couple things everything else was good.
ゲゲストWe seriously loved this place!! Other than the fact it just LOOKED like a cool place to stay from the pics, it actually was a really cool place to stay. My 10 and 14yr olds, my husband and I stayed for this visit. Husbands aren't that cool so he didn't really care lol ;). But me and my 2 girls absolutely loved riding in the elevator. You can pay more for a higher room and more for a room with an indoor balcony. We did neither but were lucky enough to get up on the 4th floor. The elevator is activated with your room key, and you can only go on the floor your room is, the lower level with the pool and dining and the main level (entrance), so no fun rides to the top lol. The room was clean and spacious. It didn't smell. The beds seemed clean as well as the bathroom. We LOVED the atrium feature, getting up at 6am to swim while being able to look at the sunrise and the clouds was so much fun. My girls and I decided when we come back to the area that we want to stay here EVERY TIME lol. Complaints are minimal and they are made up by how much we enjoyed the hotel.
Didn't care for having to pay to park at the hotel. There are free spots but that is very limited.
The water looked kinda cloudy... Which made me feel a little weird, but we got in anyways and had a blast. The floor of the pool is very...scratchy and easy to cut yourself on. My daughter scaped her elbow on it and when she got out it started bleeding a little. They need to refinish the lining of the pool for sure. However, the pool was heated and we appreciated that.
WWesley Si ChengI came here for a two days business trip. The location is super convenient for me as it was one block away from my office.
Since I went there for business, all i cared about is a clean room and a good shower. The water level in the shower was definitely strong.
The breakfast buffet was good. They have coffee, oatmeal, corn hash, bacon, bread, fruits etc... The staff are very friendly and my whole experience was great.