Great location. Comfort room and nice bed.
Staff very well coming and helpful.
Near so many restaurants and shopping center.
Strongly recommend Hilton garden Richmond.
After crossing the luminous metro area of Richmond, I arrived at this beautiful hotel.
It is located in a tranquil neighborhood, away from the noise of the city, yet still close to restaurants and shops. The check-in process was smooth, and the staff were friendly and welcoming. The lobby was clean and well-lit, giving me a good first impression.
The room was spacious and tidy, with a comfortable bed that made for a restful night. The air conditioning worked well, and the Wi-Fi connection was stable.
When I woke up the next morning, I was showered in the bright sunshine. The large window filled the room with natural light, which made the start of the day refreshing.
Breakfast was served downstairs, offering the typical Hampton Inn options—eggs, sausages, waffles, cereals, and fresh fruit. It was simple but satisfying.
Overall, it was a pleasant one-night stay, and I would recommend this hotel to travelers looking for comfort, convenience, and a peaceful environment near Richmond.
ゲゲストI was taking a shower and grabbed a towel these onject were inside the towel folded up. When I told the lady downstairs named Amanda she apologized and gave us immediately 25% off but we have to call *********** to have them call us about the discount. It was sharp object and one of us could of cut ourselves on that sharp object. About that the service and free food was excellent
BBE ABROADABLE - Nat the ExpatBE AWARE: they told me at checkout yesterday that I’d get my $50 deposit back by the evening. Then they said in 3 days. Now they’re saying in 5 days. Still showing that I was charged on my credit card app… So we’ll see if I get that back!
About our stay: If you’re brave and on a budget, you’ll be fine here. But if you’re big on cleanliness and safety then skip this location.
Random crap on the carpet. Shower handles leak all over the floor, and there’s rust all over the ceiling and stuff shoved into gaps to prevent leaks.
The door isn’t secure at all, and the latch chain could just be ripped off if someone pushed hard on the door.
Blood stains (or at least what appeared to be) on the curtain, which also had a massive rip in it.
PROS: no bedbugs and we definitely felt safe there. If in a pinch, we’d stay again because it was cheap (IF I GET MY DEPOSIT BACK, that is. Otherwise it’s not cheap) People at the hotel were friendly, I just hope they’re not lying about giving my deposit back 😂
Breakfast was cereals, breads, gravy, eggs and sausage, and a waffle maker. Nothing seemed fresh, we didn’t really eat much.
Again, if you want cheap, it’s safe enough and does the job. If you want a refreshing stay, look elsewhere.
VVivianwangThe service is very good, and the free breakfast is very rich for the United States. The room is also clean and comfortable, especially the bed in the room with two large beds is very good. So I have stayed here several times