セントビンセント・グレナディーンセント ジョージで、朝食のあるホテル

「I recently stayed at this hotel, and while the property itself was impressive, my experience was a bit mixed. The hotel is very nice, modern, and feels fresh and clean, likely because it’s recently opened. The rooms and facilities were well-maintained, which made for a pleasant stay overall. However, the customer service left a lot to be desired. During check-in, the reception staff tried to charge me additional fees—around $100—claiming I had only prepaid a portion as credit. This was both unexpected and frustrating, as I had already settled the payment in full prior to arrival. The situation wasn’t handled professionally, which put a damper on an otherwise good experience. In summary, while the hotel itself is great, the poor customer service and billing issues make me hesitant to recommend it without caution. Hopefully, management can address these concerns to improve the guest experience in the future.」

「+ Good location in the center, spacious room, big comfortable bed, teapot, tea, nice environment; - The receptionist didn't proceed with proper diligence while collecting the payment, compromising a credit card; - If a neigbour flashing the toilet, the sound breaks in the room. Every three mornings it woke me up. Sound isolation is a must. + Other receptionist was helpful and nice, thanks for the service.」