投稿日:2026年7月19日|客室(キング)(プライベートプール)
Nat 李凤临The spa - hamam, sauna and indoor pool (1m deep though?!) is the hotel’s best feature. There is no beach access though, so I went to Nea Hora and Golden beach.
Rooms - too small, lack of storage space, complex buttons and unnecessarily complicated console. It was quiet even though I was given a 2nd floor room. The overall signage in the hotel is confusing too.
Beds and pillows - huge and comfy. Food - excellent. Massage decent. Toiletries good.
Only frontal views are of the sea, but cost 10x more! Otherwise - trash can views!😤
A la carte breakfast - too slow, you eat less, always a misunderstanding… and after you order they take away the menu…
Rooftop pool - a scam! Sunbeds always occcupied and need to be booked to see the sunset 🙄 there is another rooftop on 7th floor but after 10min you want to leave, because there are no showers, a pool, toilet or a bar…
Staff is young, fakely polite, too slow and not very responsive - obviously trained for certain types of guests (culturally unexperienced). So even to get a locker in the spa you had to wait to be explained how to unlock it (and pass a test?!), even though there are two people at the reception desk.
My coffee capsules, sweetener, and teas were not replaced the following morning during the housekeeping visit and a used glass was not washed. The balcony pool is tiny and got a lot of fluff from the street, plus I didn’t feel comfortable using it with it being visible from the street and building right across the street.
I was also called at 21:30 (I was asleep?!) to check whether I was satisfied with a complimentary 30min massage (due to the poor room view)… 🤷🏼♀️
I understand that it is a new hotel and they are trying their best but I also paid 800+€ for two nights and was frustrated during 50% of my stay… 😒
I attended a high school for tourism and hospitality, worked as a masseuse, also and worked in 5-* hotels Chania 30 years ago, but stayed in a multitude of 4-5 star hotels worldwide since. Especially in Asia where the service is top notch. Therefore, all of this is not acceptable for such a high price.
Yes, the welcome drink is nice, and so is the complimentary massage, but you should do better, Hilton!
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最低料金(1泊):BRL 1,823
投稿日:2024年10月21日
Mish and Dash
My stay at The Royal Senses Hotel in Crete was truly exceptional. From the moment I arrived, I was welcomed by the warm and friendly staff who made me feel right at home. The hotel itself is beautifully designed, combining modern luxury with traditional Cretan touches that create a tranquil and inviting atmosphere.
The rooms are spacious, impeccably clean, and offer breathtaking views of the sea, especially during sunset. Every detail, from the comfortable beds to the high-end amenities, was thoughtfully curated for maximum comfort. I especially loved the private pool, which added an extra layer of relaxation to my stay.
Dining at the hotel was a highlight, with a variety of restaurants offering fresh, delicious, and locally sourced dishes. The Cretan cuisine was outstanding, and the service was attentive and professional. There’s something for every palate, and I never had a meal that wasn’t top-notch.
The resort’s amenities are equally impressive, with a spa that provides indulgent treatments, a well-equipped fitness center, and multiple pools perfect for lounging. Whether you’re looking for a relaxing retreat or a base to explore Crete, The Royal Senses delivers on every front.
The hotel’s location is ideal for exploring the island, with easy access to nearby beaches, charming villages, and historical sites. The staff also went above and beyond to offer recommendations and assist with arranging excursions.
Overall, The Royal Senses Hotel is a perfect blend of luxury, comfort, and authentic Cretan hospitality. I would highly recommend it to anyone seeking a memorable stay in Crete.
This review highlights the hotel’s luxury, location, and excellent service, appealing to travelers seeking a high-end experience.
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最低料金(1泊):BRL 1,124
投稿日:2026年9月22日|アパートメント
Alex@1966Apartment Stella Paradise by Checkin is very conveniently located in Hersonissos - the main city beach is just 5 minutes walk around a corner, 10 minutes of pleasant walk to the city promenade with restaurants and bars, and no more than 20 minutes walk along the coastal line of hotels, restaurants and small pebble beaches to the best nearest sandy beach of Sarandari. The apartments themselves are quite budget style, but at the same time is very comfortable accommodation option for travelers who appreciate the optimal combination of price and quality. Our room consisted of a small bedroom, and a living room with a sofa bed and a small kitchen equipped with a stove, fridge and kettle. For those who prefer to cook while traveling, there is a necessary minimum of cooking equipment, but we have ordered breakfasts, which were covered by Stella herself the owner of the apartments. I would like to say a special thank to Stella for all her help during our stay - she recommended wonderful restaurants and beaches, ordered taxi and table in the restaurant, and solved all the minor issues we had, this made travel planning very easy and made our stay very comfortable. Despite the fact that this is not a hotel but a complex of apartments, the room was cleaning every day. And a big advantage was the presence of a terrace where it was convenient to dry bathing suits after the beach, and drink a glass of wine in the evening. I will definitely stay here if I come to Hersonissos again.
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最低料金(1泊):BRL 220
投稿日:2026年8月24日|エテジアンジュニアスイート(シティビュー)
ゲストHôtel parfait , face mer avec le restaurant pour le petit déjeuner de qualité vraiment super
Et la literie très confortable ++
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最低料金(1泊):BRL 435
投稿日:2026年6月16日
ゲストI have to say my experience at Acro Suites fell below my expectations. The overall experience, apart from the hotel itself, was nowhere near what I would consider a true 5-star experience.
It is a beautiful property and definitely a perfect spot for an Instagram post, but beyond the aesthetics, the actual experience was lacking. The F&B offering was below average, and the room service/housekeeping standards were disappointing. The room cleaning was not carried out properly — empty glasses and wine bottles from the first day were still left in our room until the day we checked out.
My partner also had a fall at the resort due to poor lighting at night. What was most disappointing was that no duty manager followed up or checked in with us afterwards to see how his recovery was going.
For a 5-star resort, I expected a much higher level of attention to detail, service, and genuine care for guests. Unfortunately, the experience did not meet the standards expected from a luxury property.
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最低料金(1泊):BRL 2,411
投稿日:2025年7月14日
ゲスト
Breakfast was exceptional, the staff are very attentive.
The images of the rooms are accurate and the receptionists and managers do their best to accommodate all your needs. The pillow menu is a lovely extra the beach attached to the hotel is the only downside. But I’m sad I had to leave.
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最低料金(1泊):BRL 1,207
投稿日:2025年6月28日
ゲスト
Le meilleur hôtel que j ai fait le personnels et accueillant aux petits soins l hôtel et sublime on en a plein les yeux l ambiance et top je recommande vivement
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最低料金(1泊):BRL 777
投稿日:2024年10月3日
Wade99
Capsis Astoria is a great hotel centrally located in Heraklion. The rooms are comfortable and we liked our balcony. The rooftop pool is amazing with a full service bar and plenty of different types of seating and views of the city and sea in the distance. All the staff are friendly and helpful. The hotel is across the road from the hop on hop off bus, airport bus, museum and many restaurants and bars down the alleys.
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最低料金(1泊):BRL 307
投稿日:2024年7月11日
ゲスト
ホテルの場所は間違いなくとても良いです、そしてもう1つのポイントがあります。
私たちはとてもフレンドリーなレセプションで、バーの女性は私たちにウェルカムドリンクをくれました。ホテルの入り口はかなり質が高く、気持ちがいいです。5-Sterneレベルがないと言いますが、35-4絶対と言います。
残念ながら、私たちが受け取った部屋には窓がありません(説明の1つがあります)、問題ありません。私たちの最大の批判は、ドアが落とされたため、ドアがないことです。したがって、残念ながら、外に出る水はありません。メッセージを受け取ったとき、「私たちはまったく知らない」という声しか知りませんでした。ゲストを立ち上げるために電話することを好む。ホテルでなければ、残念ながら5-Sterneサービスから離れていることを誰が知っているべきですか?私たちは小さな謝罪を楽しみにしています、そしてあなたは問題を解決することができます。私は本当にそれを忘れました、あなたはとても多くのお金を得ました、そしてそれからあなたは標準に合わない部屋を手に入れました、しかしそれは実際には意志のレベルでゲストに与えられませんでした。幸いなことに、私たちはここで1日しか過ごしませんでした。正しい5-Sterneホテルで1週間過ごしました。
私は本当にここでどこでも3/5星を与えることができます。
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最低料金(1泊):BRL 571