We booked hotel room through application, was great price however when we arrived and saw the hotel room. We found out that the bed cover was dirty, has blood stain, pillow case seems like not change cz there was a lot of black dot, found lizard on the hanging paint.
We did complain to FO desk, they handled the complain very well. Gave us updated 2nd room which is larger unfortunately we found bed ticks. Lastly, they upgrade us at business room which is was clean and we request them to change everything on the bed since we bring our infant with us.
Great hospitality for the staff at lina restaurant which make our night better with the service and food.
Breakfast was great as well.
It was the perfect time we spent in Grand Mercure lampung. Booked 5 rooms for families gathering.
The room is very clean and comfy, and room temperature is easy to adjust
My room is over looking to the ocean and hills
In the morning, I can see local people jogging on car free days. If I know earlier, I would love to join
All amenities are good products and work well.
We also enjoyed the time by doing dancing and swimming on the poolside . It's amazing that they provide hot water for showers at the swimming pool.
Breakfast was rich and tasted good with lots of my local snacks. All staff from the front desk, concierge, and room service are very friendly, I drove electric cars, and they allowed me to park at the lobby parking. I am so happy , because I drove so far from Jakarta and got tired and he allowed me to park near the lobby that's a lot. Thank you for understanding.
Highly recommend for all type travelers
Don't forget to see my YouTube channel about Grand Mercure Lampung and hit the like button. Thanks
The W by Lj ( my YouTube)
The hotel room quite spacious, near to mall and foodcourt, in the middle of the town , the food at restorant was superb eventhough many of the menu written in the book wasn't complete ,
Layanan dan fasilitas hotel sangat baik dan keren.
Hanya saja lahan parkir nya saja yang tidak memadai,
Karena kendaraan pribadi pengunjung hotel perlu juga terjamin lokasi parkir nya, tidak kepanasan atau kehujanan.
Specifically chose non smoking room when booking, but still somehow only smoking room left when I checked in. How are there still smoking room in this year I don't understand.
Staying at Radisson Lampung Kedaton was a really pleasant experience from the moment I arrived. The check-in process was smooth, and the staff were warm, friendly, and welcoming. The room was clean, fresh, and very comfortable for resting after a long day. I also enjoyed the gym and swimming pool facilities, which were well-maintained and perfect for a relaxing staycation. Another big plus is the direct access to the mall, making it easy to find food, shop, or simply hang out. The spacious parking area was also very convenient. Overall, a great choice for both leisure and business stays in Bandar Lampung ✨
Always stay here whenever i am back to Lampung and this is my 3rd time. They are though very stingy with late check out even i know the hotel is not that busy during i stay. I ask for 2 PM c/o since i check in at 3 AM and want to rest more but they denied it.
They already improved their breakfast and this time is very good stay. I like this hotel because of the view and the cleanliness of the room and its value for money.
They also need to recognize returning guest more though not booked via IHG, your front desk system must be able to track with guest name.
HHoriyantoAlways stay here whenever i am back to Lampung and this is my 3rd time. They are though very stingy with late check out even i know the hotel is not that busy during i stay. I ask for 2 PM c/o since i check in at 3 AM and want to rest more but they denied it.
They already improved their breakfast and this time is very good stay. I like this hotel because of the view and the cleanliness of the room and its value for money.
They also need to recognize returning guest more though not booked via IHG, your front desk system must be able to track with guest name.
LLinaIt was the perfect time we spent in Grand Mercure lampung. Booked 5 rooms for families gathering.
The room is very clean and comfy, and room temperature is easy to adjust
My room is over looking to the ocean and hills
In the morning, I can see local people jogging on car free days. If I know earlier, I would love to join
All amenities are good products and work well.
We also enjoyed the time by doing dancing and swimming on the poolside . It's amazing that they provide hot water for showers at the swimming pool.
Breakfast was rich and tasted good with lots of my local snacks. All staff from the front desk, concierge, and room service are very friendly, I drove electric cars, and they allowed me to park at the lobby parking. I am so happy , because I drove so far from Jakarta and got tired and he allowed me to park near the lobby that's a lot. Thank you for understanding.
Highly recommend for all type travelers
Don't forget to see my YouTube channel about Grand Mercure Lampung and hit the like button. Thanks
The W by Lj ( my YouTube)
ゲゲストWe booked hotel room through application, was great price however when we arrived and saw the hotel room. We found out that the bed cover was dirty, has blood stain, pillow case seems like not change cz there was a lot of black dot, found lizard on the hanging paint.
We did complain to FO desk, they handled the complain very well. Gave us updated 2nd room which is larger unfortunately we found bed ticks. Lastly, they upgrade us at business room which is was clean and we request them to change everything on the bed since we bring our infant with us.
Great hospitality for the staff at lina restaurant which make our night better with the service and food.
Breakfast was great as well.
DDoctorMichaelStaying at Radisson Lampung Kedaton was a really pleasant experience from the moment I arrived. The check-in process was smooth, and the staff were warm, friendly, and welcoming. The room was clean, fresh, and very comfortable for resting after a long day. I also enjoyed the gym and swimming pool facilities, which were well-maintained and perfect for a relaxing staycation. Another big plus is the direct access to the mall, making it easy to find food, shop, or simply hang out. The spacious parking area was also very convenient. Overall, a great choice for both leisure and business stays in Bandar Lampung ✨
ゲゲストThe hotel room quite spacious, near to mall and foodcourt, in the middle of the town , the food at restorant was superb eventhough many of the menu written in the book wasn't complete ,
ゲゲストSpecifically chose non smoking room when booking, but still somehow only smoking room left when I checked in. How are there still smoking room in this year I don't understand.
LLia Delvinselalu jdi langganan tiap kali kelampung pasti nginep nya disni.. slalu ambil kamar eksekutif view kolam renang .. krna biar anak” deket klo ke kolam renang.. dan bisa di pantau dari kamar..
tp kemarin agak kecewa sedkit.. dapet kamar yg agak kotor.. dan ada kerak” kuning di lantai samping tempat tidur.. jdi agak kurang nyaman pas mau tidur..
kayak nya bagian yg bersih” kamar hrs di tatar lagi kerja nya.. biar maksimal.. klo yg lain.. lumayanlah.. tq 🤗💜
JJose SergioThe hotel is actually good . We stay on a premier room , and is very spacious . The facilities and sevicies , the staff are well trained, polite and helpful . The swimming pool is also good .