The location was excellent....close to downtown plus there was an interesting restaurant area behind the hotel that bordered the Akerselva (?) River. However, many of these restaurants were large and did not appeal to me for this reason (see below).
It was also an easy walk to Oslo Central Station.
The hotel itself was appealing - with a nicely decorated lobby.
I was disappointed with the service from the Front Desk staff, who were busy with ”reception related” tasks and had little time to discuss areas of interest in the City. Often there was no one at the front desk.
Also, the bar/restaurant attached to the hotel did not open until the evening, and while there were restaurants close by, many of these were large open spaces and not ”warm”
Great hotel with good transport links (I think you have the metro, tram and bus all within 10 min walk) but it is worth mentioning that this is slightly out of the centre so it takes about 30 minutes to get in. For business travellers with offices around I guess that dosent matter but for tourists it might be slightly time consuming although the Ruter zone 1 transport pass does cover this so more on time rather than cost for transport here. Breakfast was splendid and I really enjoyed the spread and quality which I think is even better than other 5 star hotels I’ve stayed in Oslo and other parts of EU. Staff in breakfast was great, although reception staff was not the friendliest per se - professional though just not as friendly. I put a DND on my room door twice but both times housekeeping still came to clean my room so I’m not really sure if the signs mean anything. Amenities though was horrendous - nothing except poor quality towels and soap which were a let down. Overall good hotel but definitely more things could be done to achieve the maximum potential.