JJohnOStaying at The Radisson Gdansk was not just a trip—it was an experience. From the moment we stepped into the tranquil lobby scented with yuzu and cedar, we were immersed in elegance and refinement.
Our suite overlooked a canals. The hotel’s Michelin dinner was unforgettable, as was the traditional onsen spa experience.
Service was intuitive, discreet, and truly world-class. Every staff member treated us not as guests, but as honored visitors. This is more than just a luxury hotel—it’s where hospitality becomes art. Worth every yen.
ゲゲストThe hotel is very conveniently located, which is definitely a plus. However, there are several issues that prevent it from truly living up to its five-star rating.
At check-in, we were not informed that parking was paid. As a result, after three days of stay, we were required to pay a rather significant amount at check-out, which came as an unpleasant surprise.
The rooms are generally comfortable and well equipped, but in the bathroom there were noticeable uncleaned areas and fingerprints on the faucets, indicating that housekeeping was not done thoroughly.
I would also like to specifically mention the breakfasts, which were a complete disappointment. From a five-star hotel belonging to an international chain, a very different standard is expected. The food was not fresh and appeared dried out (see photos), the selection did not change from day to day, there was almost no pastry, desserts were limited to just two items, and there were no vegetarian options at all, which seems strange for a hotel of this level.
MmichgrusekPokój bardzo czysty, łóżka wygodne. Obsługa bardzo miła. Mieliśmy maly problem przy meldunku bo mimo że zrobiliśmy rezerwacje na dwie osoby dorosłe i dziecko, to jednak hotel dostał potwierdzenie naszego noclegu tylko na dwie osoby dorosłe, bez dziecka. Szybko zostało to skorygowane ma recepcji hotelowej i w ciągu 15 minut już mieliśmy pościelona sofę dla dziecka, mega profesjonalne podejście. Śniadania Super, bardzo duży wybór różnych dań, każdy znajdzie coś dla siebie. No i oczywiście hotel bardzo dobrze umiejscowiony. Blisko do dworca PKP i parku oliwskiego. Polecam. Ja na pewno jeszcze raz skorzystam
LLachyn OjarovaHorrible customer service, no reply for a day.
Asked only to change dates of my stay nothing else.
I've changed travel tickets twice list 30 dollars on it Because they weren't answering I've booked another place for 2 days, claimed free cancelation three times it was rejected by Trip.com and still no answer from Noli so I canceled another stay lost on cancelation 70 Dollars and came to see what the property and people are working there. They have a camera everywhere but noone came to help me to check in even after messaging to Trip.com customer service, was able to reach them only by call after almost one hour of trying to check in. And the code they asking while checking in is different from your booking so think twice before choosing this place. -10
Horrible customer service.
RRobert_A very enjoyable stay.
Excellent soundproofing of the windows meant there was no airport noise despite being located next to the terminal.
Good breakfast, comfortable bed, and a good-sized room.
A definite yes!