アメリカアラスカ州で、ジムのあるホテル

This hotel has seen better days in its multi-decade existence. It has gone through some renovations and name changes, but still seems to be in transition as we walked through the third floor paint fumes (half of the floor was being painted while still having guests on the floor) to our room at the end of an extremely long corridor. It seems understaffed and whatever staff they do have are wearing multiple hats and running around or in training. We encountered a spectrum of personalities from sweet to terse to neutral in their customer service/reception area. Their booking system is also a bit unclear. I got emails for ”pre check-in” and ”set checkout” which seemed fine, but I had selected a cocktail pack at the pre check-in and input my credit card information but was not charged for it. If my CC isn't going to be charged at that point, why should I have to enter my CC information at all? It should be noted that these are ”requests” the front desk can choose to fulfill for the guest or not. They still asked for a CC to be put on file for incidentals too, during in-person check-in, so online ”pre check-in” just seems pointless. We had booked our multi night stay on the Trip app and it did have us prepay but also said there would be a $89 charge at the hotel for four nights. We later learned it was a ~22 bucks ”resort fee” for our stay per night. I guess the resort fee includes the amenities of free water and free shuttle service? Breakfast wasn't included for our booking. The person checking us in even charged a $$$$ deposit amount larger than the cost of our 4 nights there, so I hope they are more careful on other security deposit charges, in the future. On another note, the 24/7 airport shuttle was great and the downtown shuttle service was excellent. Their free shuttle service is definitely a highlight. Kind drivers also -- lovely service from all the drivers we met and always helped us with our bags and directions. Big appreciation for the shuttle vans and drivers! Free water (2 bottles per guest per day) included at the front desk, which you have to make sure to grab yourself, as there was no ”deliver to room” option during our stay. The outdated facilities are somewhat maintained, as we had slow drainage in our shower tub and slow drainage in our toilet that nearly led to a clog. Luckily, the maintenance team was able to remedy that after our first night. We stayed 4 nights in total, but that first night was rough. Going forward, I would recommend this place for someone seeking adventure in a property that is next to a beautiful lake with cool seaplanes and a nice lobby full of taxidermy and doesn't mind the potentially tumultuous reception or dated bathroom.

スイートの窓に埃でNワードが書かれているのを見て、かなり嫌悪感を覚えました。食事は値段が高す​​ぎ、決して特別なものではありませんでした。夕食後は関係ありませんでしたが、残り物を温め直す電子レンジはなく、部屋がとても寒かったので、食べ物はすぐに冷たくなって固くなってしまいました。壁紙は剥がれ、フックは壁から外れていました。金曜から日曜まで暖房はつけていましたが、何日もつけっぱなしだったにもかかわらず、68度以上に上がりませんでした。滞在中に水道が止まり、駐車場は混雑していて、駐車スペースも限られていました。5人用の部屋を予約したのに、ベッドが2つしかない部屋に通され、火災の危険があるためベビーベッドは用意できないと言われました。使い古されたカーペットに子供を寝かせたくないと苦情を言ったところ、3人目の子供のためにソファーベッド付きの部屋にアップグレードしてくれました。プールは予約が必要でしたが、予約を確認せず、プールは人でごった返していました。ロッカールームに行くとき、周りの人から完全に隔離されているような感じがして、本当に居心地が悪かったです。まるで女性や子供が油断しているところを狙うのにうってつけの場所のようでした。設備はどれも古くて時代遅れだったり、何かしら壊れていたりして、しかも値段が高す​​ぎました。リゾートを名乗ってリゾート価格を請求するなら、リゾートらしい外観にするべきです。次の週末旅行は、デナリに行きます！

這家酒店地理位置非常好，酒店對面就是6小時和8小時日遊的遊船公司碼頭。周邊都是餐館和禮品店。5-9月的市運營免費循環巴士的起點也在酒店馬路對面。酒店每層都有微波爐。特別點贊是酒店特別給予12點提前入住（搭巴士到達的客人基本都是9-12點）。酒店性價比是最值得。

Booked and paid in full online. They have our credit card on file. Didn’t expect they want to charge extra money for room deposit. No problem we can handle the additional payment except Their machine didn’t work scanning my Apple Pay. The older lady was rude and told us we couldn’t stay. That was not our fault. It really hurts! they should fix their machine problem first rather than blaming customer. Finally the younger staff on training figured out how to charge my Apple Card by keying in the numbers. Overall check in was not as friendly and professional as it should be. Breakfast was okay, oatmeal was not done correctly super dry, a simple fix is adding a bit water , yet no one cared. Eggs are not real , artificial eggs. Just a bit disappointed. Rooms are warm and bathrooms is clean.

Lovely Hotel great spot to be in the center of Anchorage and is close to the freeway, just be careful parking is not attached, the staff early early Feb 14th was so helpful lovely and kind 3 girls(posted their names on the yelp review)

位置離機場也近。有免費的機場接送，需要自己電話酒店。早餐比較簡單,美式早餐，雞蛋、燕麥、鬆餅、牛奶、果汁和酸奶。設施比較舊，但還算乾淨，房間大，床大，適合多人家庭，附近有温蒂漢堡、麥當勞。門口有65路公交車，可以去市中心，大約15分鐘車程，車費2刀，打車去的話，要18刀。

Although the hotel is still pretty new, there's a frightening amount of wear and tear already present on all furniture, doors and walls. While the cleanliness is as expected, sound insulation is non-existant, which is why it was hard to sleep when you could hear every vehicle outside as loud as if you were standing next to it (and our room was on the highest floor). Neither the check-in lady at the front desk nor the kitchen staff were very friendly. The breakfast was probably the worst we ever had. It's advertised from 6:30-9:30am but when we arrived at 7am, most must-have items like bagels were already gone and weren't refilled. Also, the pancake machine was broken. All in all, it was a very disappointing stay.

フロントの担当者は感じが良く、私が別の部屋をリクエストすると快く変更してくれました。しかし、フロント業務、電話対応、リクエスト対応はすべて一人で行っていました。部屋は狭く、設備も古くなっていました。

The hotel provides a free airport shuttle, which can need some time but provides great value given the distance from airport to town. American style breakfast was ok. Room was a bit overheating but they had heater and AC in rooms so that was ok. Also pool with rather cold water and gym as valuable addons. Service was good.