The location was perfect for my needs, right of of Shields and I-35 on the Service Road. If you need to go NB to I-240, taking Shields is a great alternative to getting back on I-35, because the traffic in that particular area tends to bottleneck. To go SB, just take the Service Road, cross 12th Street at the intersection, and get right on the interstate at the ramp. Manager was very friendly at check- in, and went out of his way to make sure I had an upstairs room, per my request. He even made sure that my room was at the end of the hallway by the stairs, so i could easily take my dog directly outside to do her business. All the staff that i encountered were very friendly and courteous. The room was large and very nice and clean, bed was comfortable with lots of pillows. Bathroom was very clean- no stains or disrepair. I really liked the walk- in shower. I was even impressed that there little bottles of shampoo, conditioner, lotion and small bars of soap; the last couple of hotels I have stayed at said it had become too expensive to provide those. The only complaint, if I had to come up with one, was that the exhaust fan in the bathroom didn't work. All in all my dog and I had a great stay. This will be my go-to motel when I need to come to the City again.
This time was very quiet, breakfast was Different and very good, lots of choices, bed was comfy, air conditioner worked great, overall good stay, I will stay again
The first contract with staff was absolutely HORRIBLE!!! Tried to charge me a 2nd time for the room that I already paid for. Was rude when talking to me, talked over me and wouldn't allow me to vintage anything that I was saying. I was told that I could NOT even have someone knock on my door or I would get kicked out. Not sure yet if I will return to this hotel.
ゲゲストHotel is well maintained and a great location if you’re heading to the Paycom Center! We had a couple of glitches getting in as the line for dropping off cars for valet was stopped for 20 minutes. Once we were able to pull in, the attendant was quick. Only one computer was working at check in, then only one elevator was working- in a large hotel with 15 floors. That caused a long wait after the concert when everyone got back to the hotel. Room was very clean but the bathroom wallpaper is coming off the wall AND the toilet did not flush 50% of the time. We realized it at 11 pm, so we didn't report it until we checked out. I will say they sent a couple of texts to check in- that was a nice touch!
ゲゲストThe location was perfect for my needs, right of of Shields and I-35 on the Service Road. If you need to go NB to I-240, taking Shields is a great alternative to getting back on I-35, because the traffic in that particular area tends to bottleneck. To go SB, just take the Service Road, cross 12th Street at the intersection, and get right on the interstate at the ramp. Manager was very friendly at check- in, and went out of his way to make sure I had an upstairs room, per my request. He even made sure that my room was at the end of the hallway by the stairs, so i could easily take my dog directly outside to do her business. All the staff that i encountered were very friendly and courteous. The room was large and very nice and clean, bed was comfortable with lots of pillows. Bathroom was very clean- no stains or disrepair. I really liked the walk- in shower. I was even impressed that there little bottles of shampoo, conditioner, lotion and small bars of soap; the last couple of hotels I have stayed at said it had become too expensive to provide those. The only complaint, if I had to come up with one, was that the exhaust fan in the bathroom didn't work. All in all my dog and I had a great stay. This will be my go-to motel when I need to come to the City again.