The Premiere ICC Hotel is a fantastic choice, boasting a perfect location and amazing views that truly elevate the experience. The stay was enjoyable, but there were a few areas for improvement:
Missing Amenities: We had to call to request gowns and slippers, which should ideally be provided automatically. One of the robes was still moist, suggesting it hadn’t been dried properly.
Heating Issues: The heating either wasn’t working or we couldn’t figure out how to operate it, which made the room uncomfortable at times.
Despite these issues, the hotel’s strengths make it a solid option, and with a little attention to detail, it could be even better.
Excellent staff, from Charl. (hope i got name correct) at Reservations, to the people at reception, Housekeeping, and the team at the dining/breakfast area. Also, the food was really good value and tasty. Please dont slip up on any of these!!