CChristie ChongThe room was incredibly spacious, clean, and very comfortable. The sea view was right in front of us, which made the stay even more enjoyable. The front desk staff were friendly and helpful, and the housekeeper was warm and chatty.
ゲゲストHad a fantastic stay here! The location is excellent, making it incredibly convenient to get around. The surroundings are beautiful, and the room was clean, cozy, and looked exactly like the photos. The host was super friendly and helpful throughout our entire stay. Highly recommended! It is a very comfortable and relaxing place to stay, with thoughtful amenities and a real home-away-from-home vibe. The buffet-style breakfast was also outstanding and absolutely delicious. Would definitely stay here again! 😊
ゲゲストThis is probably one of the best hotels my family and I have stayed in. Not only was the location amazing (the hotel overlooks the Erhai and Cangshan, making breakfasts and any meals eaten extremely picturesque and peaceful) but the staff was incredibly kind, doing everything they could to ensure we were comfortable with our stay. On the day of our arrival, a staff came to pick us up from the taxi and carried our luggage to the hotel, making sure we wouldn't get lost. On our last day, another staff member took us to the bus station, carrying our bags and waiting until the bus came to pick us up. The hotel is located just off the main street, still next to the main shopping area, but allowing for a more quiet and peaceful environment. Everything about this hotel is beautiful, from the furniture to the rooms to the plants. We would highly recommend coming to this hotel, and we will definitely be staying here again. Thank you so much for making our trip so wonderful and welcoming, Cloud House! Appreciate you!!!
ゲゲストI had an absolutely incredible stay here, it was easily the best hotel experience I've ever had. From the moment we arrived, we received such a warm and genuine welcome from the host and his family, making us feel right at home immediately. Our bedroom was impressively spacious and kept perfectly clean throughout our visit. The highlight, however, was the spectacular view; waking up to a panoramic vista of both the city and the lake was truly unforgettable. What really set this place apart was the exceptional hospitality. The host took care of us from the beginning until the very end of our stay, going above and beyond by even personally taking us to the bus stop when it was time to leave. I cannot recommend this hotel highly enough! Thank you, Mr Ma, for your hospitality.
What really set this place apart was the exceptional hospitality. The host took care of us from the beginning until the very end of our stay, going above and beyond by even personally taking us to the bus stop when it was time to leave. I cannot recommend this hotel highly enough!
ゲゲストThe host is very kind and always willing to help. She herself made breakfast for us everyday. She also adjusted to our timings when we needed her to. The rooms are as advertised. However, we were slightly surprised to see that the room we had booked was quite compact. It was fine for us, but to might want to check the area before booking for two people.
Another point of attention, everything in the bathroom worked perfectly fine, but the lack of intimacy (practically see-through glass walls coupled with a thin netting) could be an issue for some people. This is, of course, left to individual preference.
ゲゲストOne of the best hotel I've stayed in a while, is a family-run hotel which offers a magnificient view of the lake from the hill and they will provide free photoshoot (5 photos per room). Service from the staff was outstanding and very helpful. Will deinitely visit again if I had the chance.
Keep in mind there is no parking in front of the premises and the roads are narrow, so do let the staff know when you are areiving, they will help with ur luggages.