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Amazing location
Building with great history « grande dame » of the city
My suite on the 7th floor was very spacious and cozy
Concierge / reception / bar staff , everyone was trying their best !
For Marriott bonvoy members they were soo reactive on the app messaging
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The carpeting of the suite needs to be refurbished “it’s the time”
Hotel bar is constantly busy , they should keep 2 tables at least to hotel guests , suite guests.
Late turn down doesn’t provide same quality as cleaning in the day.
Solid hotel , I love it , just mentioning places where it could be improved.
Its a very good budget hotel with several options based on your budget, from individual rooms to shared rooms. They seems to have good rules for everyone to follow, which is good. There was a small issue with my stay as i was asked to pay for breakfast at the restaurant while i had paid in advance at the time of booking. I told the lady many times that i have paid already and showed the voucher as well, but she was not impressed. that was bit annoying. Matter was resolved in the end, when she accepted her mistake and apologized. That is a sign of good people. So, in the end good experience.
The location is 30 to 40 minutes by tram from Old town square. The price is cheap but the reception smell very bad, and the room also smell bad. Lucky the wash room and bathroom is still fine. The receptionist do not speak English or she just don't want to talk. Everything was body language. But she did email and send messages to trip to tell me the main door password. I suppose she don't speak English. 1 more thing is the hostel do not have a signboard. But Google map location is correct. Fro.m the airport to the hostel need around 1hour time. Take FlixBus to city and change tram to halo wola station.
self-service check-in worked very well, instead of staying at the airport during the night for a flight early in the morning, I could sleep some hours and take a shower