My boyfriend and I were in Tennessee for our yearly trip. We have stayed at many properties in the area and this was by the far the best one. The smell of apples is the first thing you notice. The hotel is incredibly clean, the rooms are so comfortable (mattress and pillows). Everyhting about it was so homey. The staff is extremely helpful and courteous. Location perfect, great firepit outside. Breakfast delicious, we loved the eggs and sausage links along with cappucino and hot chocolate. Food always stocked. We love the apple magnet that goes on your door as the do not disturb sign. Great firepit to sit outside at night. View of the mountains and a balcony to sit on and enjoy the beauty of Tennessee. Be sure to check out the apple barn (in walking distance). Great restaurants, winery, and the best fried pies. Coffee in the lobby and of course hot apple cider. And after a long day of hiking relax in the hot tub. My only complaint is I did not know about this property before and will not stay anywhere else when I am in Tennessee.
ゲゲストThe housekeeping staff was very helpful. The room was clean and spacious.
We were in the building across the river. Member of party was not able to walk to breakfast area and the parking area was severely lacking enough spaces (not to mention hard to maneuver in). So we were never able to take advantage of the complimentary breakfast.
The parking area for the room itself was small. There were cars having to park wherever they could.
The kids really enjoyed the geese and ducks and other critters we saw in the area. By being on the first floor, we were able to enjoy the animals up close. And we enjoyed being next to the river. It was very peaceful.
- This is a dated facility that has had a few updates along the way. There was a gap under our entry door that you could stick a finger through. We had an adjoining room with unknown guests on the other side. The guests were not an issue, but the locks are old and seem very inefficient had their been an issue. If you look at the surfaces in the room such as the dresser, side tables and bathroom, everything appears clean. However, don't look at the dirt on the air/heating unit or baseboards because they have not been cleaned in a very long time. - The breakfast options are somewhat anemic, however the girl that took care of the desk and breakfast area did a really nice job keeping things stocked and cleaned up. (Most appreciated.) - Upon check out - No one got a receipt....we were all told it would be emailed to us. Hence, if there was a discrepancy in our bill we could could not address it at the time. It felt evasive and shady. - If you have a river view, it is very nice. It is restful to listen to the river flow. The chairs are hard and have no cushions, so your sitting time becomes limited. There is a pathway down to the side of the river, so check it out. - The parking is tight, but definitely saves you the $10-$20 that others charge you to park in the Gatlinburg area. This facility is within walking distance of downtown and makes for easier traversing since you don't have to figure out where to park. - Overall, the stay was okay. I feel like they are working on making things better, they just have a long ways to go.
JJen BBeen staying here every time we come great location close to town you can catch a trolley rooms are large we always stay in a deluxe room in the B building which is super nice the pool is great the black bear activity we've had this trip has been amazing sitting on the balcony watching them and playing in the creek we will always stay here every trip.. room #419
Very comfortable clean room. Affordable for the two of us without breaking the bank. The room above us the first night we could hear was taking a shower. It was leaking thru the light of our shower. It stopped. Never did it again. We do not know if it was fixed, or if no one stayed above us the rest of the week. Balcony was a little small however the right size for the two of us. The front desk person could have kept an eye on the breakfast bar better. One time moldy bread got put out somehow. It was only one. Constantly ran out of stuff and everyone had to constantly go ask for more. It would have been nice if the stuff was filled without us having to ask all the time. The fire pit was a BIG plus. Enjoyed and it helped us become good friends with someone else who was staying there. And we are all already keeping in touch. Pool looked clean. However we were so tired from sightseeing all day that regretfully didn’t get a chance to use it. All in all the rooms were clean and the bed was comfy. Few minor things but were corrected so we will probably stay again. Glad we stayed here instead of pigeon forge or Gatlinburg due to the busyness of those towns. We could go sightseeing there and come back to a quiet space and chill and relax.
very close to everything its location is in town had great time will be back was clean everyone was helpful parking was full but once you get a spot no need to drive everything is walking distance cute place great price was cold so didn't use pool or see only from room breakfast everyday even had biscuits and gravy !!