I always wonder why a hotel thinks that close to elevator and directly under the AC unit is considered as „quiet room“ as requested?!
Other than that it’s a typical suites hotel with basic breakfast, fitness room and laundry. Did not use the pool.
Perfectly located in walking distance to the UTC mall.
The hotel is good.
The staff is very friendly.
Everything is very clean.
Breakfast is good.
Room service is poor.
Don’t clean your room every day.
We was 2 days there and I call because we need change the towels.
They explained to me that I had to take the used ones to the front desk I did it. But there were four of us and they only gave us two towels. We were there two days ago.
So they gave me two pool towels.that's unacceptable.
The jacuzzi water it’s just warm.
Cuban people was there listening music inaceptable for us because we had kids
Great location, walkable things to see / do / buy / eat / drink
Lively little night city
Good bar downstairs.
The deposit you pay to reception upon checking-in takes ages to be returned to your bank account though
After staying at hotels around the same price for a few days that were dirty and roach infested, surestay was a breath of fresh air! The Sarasota location on north tamiami is extremely clean and well kept. Sandra at the front desk was extremely helpful and so nice! For the low price this hotel is a hidden gem!
Very nice stay,check in and out though a machine,it’s easy and smooth. Need to put $100 deposit but after a staff check up it will refund to you. Breakfast is okay.
Overcharge for the quality customers receive. Not much at breakfast to eat. Pool water is hot. The rooms are catfish / the photos don’t match the reality. There’s nats & roaches. Fridge doesn’t stay cool enough. And there’s mold