Hampton by Hilton Zhoushan Putuo Banshengdong Wharf
沈家門/半升洞ターミナル/夜排档/舟山国際水産城,舟山周辺のホテル
Hampton by Hilton is an upper-midscale hotel brand of Hilton. In1984, the world's first Hampton by Hilton was opened in Memphis, the U.S. After over three decades of development, it is one of the largest and most successful international hotel brands in the world. In 2014, Hampton by Hilton entered China. Guests can expect for facilities and services with Chinese local characteristics, besides a number of featured services that make Hampton a global winner, such as free healthy hot breakfast, free high-speed Wi-Fi, fresh and clean beds, and the“Friendly, Authentic, Caring, Thoughtful" service provided by the hotel staff.
Mercure Hotel (Putuoshan Airport Zhujiajian Centipede Zhi Wharf)
普陀区,舟山のホテル
The Mercure Hotel (Zhoushan Zhujiajian Guanyin Dharma Realm Branch) is a hotel under the mid-to-high-end international brand jointly operated by the French Accor Group and Huazhu Hotel Group. Upholding French elegance, it features fully intelligent guest rooms equipped with 65-inch LCD TVs, central air conditioning, high-speed WIFI, and robot services, combining a sense of technology with the warmth of home. It also offers complete facilities such as self-service laundries, gyms, and breakfast rooms. Located in the bustling area of Zhujiajian, the hotel is adjacent to the Guanyin Dharma Realm, an 8-minute drive from Wugongzhi Wharf, a 10-minute drive from Putuoshan International Airport, and a 10-minute drive from attractions such as Nansha and Daqingshan. Surrounded by supermarkets, shopping malls, seafood restaurants, and other daily amenities, the hotel creates unforgettable island sojourn memories for guests through its meticulous service, blending French romance with intelligent experiences.
「Absolutely unacceptable experience. This was one of the most disappointing hotel experiences I’ve ever encountered.
We were never been told that the air-conditioning would be turned off during the night. Because of this decision, two of my family members overheated and their faces turned red, and eventually everyone in the room developed a fever.
When we went to the counter to ask for help, we were told that the hotel shuts off the aircond because “most customers prefer a 养生 environment.” This excuse is completely unacceptable. If some guests want warmer temperatures, they can adjust it on their own. Turning off the air-conditioning for all guests is irresponsible.
Instead of solving the issue, the staff pushed blame around, avoided accountability, and finally offered us a fan as a “solution” , after we had already paid full price for a room that should have proper cooling. Only when I finally raised my voice and demanded to speak to the manager ,they decide to turn the aircond back on. What’s the point of staying here If guests have to fight just to get normal air-conditioning, what kind of hotel is this? This whole experience completely ruined my trip.
The front desk service was equally disappointing. They were unfriendly, unresponsive, and dismissive. They ignored us while chatting among themselves and only responded when I raised my voice. This behaviour falls far below professional standards.
I have stayed in many hotels, and I have never experienced such unprofessional and irresponsible service. I do not recommend this hotel.」