「Very nice and historical hotel, quite a bit of a walk to get to our room though. Also had issues with the stairs in the hallways, quite inconvenient to get our bags to the room」
「Could do with a good update. Having radiator on ready for guests arrival would have been a nice touch, room was freezing at first. Breakfast was buffet style and a bit chaotic but got there in the end.」
「Great stay for my birthday! The Pin is fab with lots of activities to keep you busy. We upgraded the spa which was well worth the £60 each (the sunny weather also made this a great experience). The room was a fab size (deluxe double) and the food was delicious. We really enjoyed our stay and have booked again.」
「Superb hotel, superb food in Marco Pierre White's restaurant.
Special mention to the receptionist , Urra (I've got that badly wrong) , Rhiannon and the restaurant staff. What an amazing, we stayed in a superior room which was outstanding.
Amazing stay」
「The hotel has a very good location, which is definitely a plus and makes it convenient for exploring the area.
However, we were disappointed by a few additional charges. Bathrobes are provided only for an extra £8, and the hotel parking is also paid, which was not very convenient and added unexpected costs to the stay.」
「Used it as a base for going into sunderland to watch the rugby. Easy to find, plenty of parking and the staff were lovely, it was just grubby. very basic like a holiday inn. It was quiet and for the price it’s fine as a base that you are not going to spend a lot of time in」
Lovely old fashioned hotel in a suburb 10 mins from the centre of Durham. Spotlessly clean room, with comfortable bed, and delicious breakfast made to order.
Spacious room, nice kitchenette and basic accommodation. The room was a little tired and smelled a bit musty, but very clean and I slept well. Check-in was straight forward enough at the bar and very nice bar staff member. Several buses can be caught very nearby and it’s around 10 minutes into town (£2 single or £4 day pass). I would stay again :)