「Ok I'll start with positives. The location is literally adjacent to St Ives railway station and the beach so if you don't like walking the hotel is great for this. Hotel itself is on a steep hill, walking downhill to the main port/shops is about 5/10mins.
Now the hotel. First impression of reception desk is great, looks clean and new and the reception staff were very friendly but then it went downhill from there. The ”luggage storage” room was a room that anyone could access particularly with the back door of the room wide open to the back of the hotel and yard. So i would be concerned leaving anything valuable.
Our room was 313 on the third floor.
Ridiculously warm with a basic tower fan for cooling, there was tea and coffee facilities that were good. The standard quality of the room was poor. Bedding was poor quality very uncomfortable only one pillow..if you could call it that. I would advise management to supervise housekeeping more and do room checks as the cleanliness was poor. As you entered you were greeted by a weird smell of damp. The view of the one window was great of the sea and beach but marred by the dirty seagull poop window and worn mouldy window frame, dirty dust on the sill. It's not hard to clean a window and window frame or get a maintenance person to reseal the edges of the window or put a temporary rubber sealant till a new window frame is fitted.
The bath tub panel had a crack hole in it which could cause a cut if I wasn't carefully paying attention and a used soap in the shower. Orange yellowing in the grouting around the bath/shower. Limescale bathroom foam spray helps with this. This room desperately needs to be refurbished or renovated. I highly recommend watching Four in a bed or The Hotel Inspector in how to manage your rooms.
The other room was room 11? backed onto the courtyard. A little better high ceilings, airy and cool looked like it had a repaint but again the shower room had a strong smell of urine.
Other than that reception desk staff friendly, when mentioned the urine smell they got housekeeping to clean again, just a shame it takes other team members to slack somewhat on housekeeping and let the team down. More supervision is required. More maintenance.
Look don't be put off by this review like I said location is great. Just be really specific with your room choice ie, renovated room-show photos you've seen on website so you know what room you're getting.」
「너무나도 좋았던 호텔임 꼭 조식은 신청하길 추천드려요
좋은 주인아저씨와 아줌마가 맞아주시고 호텔방도 너무너무 깨끗해서 꿀감잤어요 다음엔 가족 모두와 다시 오고 싶은 곳임
특히 영국의 B&B 를 경험하고 싶으신분 꼭 예약하세요 10점 만점에 10점입니다 다른 곳보다 가격이나 청결도 면에서 가성비 높아요 음 개인적으로는 너무 깨끗했음 그리고 호텔이 작아서 고객들도 가족단위가 많고 개념이 있는 사람들이 많았어요
미리미리 예약하지 않으면 못가요 호텔 근처에 해변가 있고 식당은 Mexico inn 에 있는데 음 추천은 못하겠고요 차라리 아줌마 아저씨께 부탁드려서 해달라고 하는게 더 나을 것 같아요
호텔에 작은 펍도 있어서 저녁에 술도 한잔 할 수 있어요
영국 아저씨 아줌마니까 과도한 친절함은 없지만 편안한 친절함과 츤데레 있으십니다 건강하게 오래오래 호텔을 운영하셨으면 좋겠어요 ❤️」
「The breakfast buffet spread was good..however The room window was very small and high..you can’t view outside which makes the room look even smaller.. good for overnight stay」
What a great place to stay. Warm welcome, great rooms and enhanced by listening to the fantastic Mousehole Mens Choir who practice in Paul Church every Monday and then continue in the pub. Slept like babies and then were greeted by the most cheerful and welcoming Mia who brightened our day and served us a wonderful breakfast. Would definitely recommend a visit.
We love our little cabin at the Pirates Inn, we got everything we need, plenty of coffee/tea/hot chocolate, even a mini fridge. The wifi signal is weak in the cabin but was very strong inside the pub though. Good food, very clean accommodation ,great location, highly recommended when you are visiting West Cornwall.
One of the best locations for a holiday, the hotel has rooms with a sea view ,located by the sea , spottles clean room . It has a restaurant with an excellent food menu and all the staff is extremely friendly and helpful. You can have a really nice time inside and outside with all the beaches near and any other activities . Highly recommended.
The hotel reception was clearly more golf club than hotel. The room was small, and there was a lack of attention to detail. There was a stain on the carpet, a blind that didn't fit the window so didn't keep the light out - curtains would make it feel a lot more cosy. The bathroom and shower were a bit tired. The cooked breakfast was good, but the rest of the selection was limited. Probably wouldn't stay again. The staff were friendly and helpful.